Roessel Joy is partnering with an Environmental and Construction management firm who is seeking a Systems administrator. This person will be proactive in supporting and implementing both hardware and software. The System Administrator will aid in recommending enhancements while having very strong troubleshooting skills and attention to detail. This is a temp to hire Hybrid role with 3 days in office and 2 remote. 

Responsibilities:

• Analyzes, detects, and corrects minor hardware, software, network and related IT issues. 
• Performs hardware, software and peripheral equipment improvements and upgrades to ensure all systems are up to date. operations and increase system capabilities. 
• Administers IT onboarding of new employees, including collecting requirements, setup, and deployment. 
• Helps customize and adapt existing programs and user interfaces to meet users' requirements and needs of the business.
• Creates, organizes, and updates documentation of IT processes, policies, licensing and systems. 
• Provides help desk support and specialized technical assistance to system users, escalating issues as necessary. 
• Communicate IT plans, tasks and modifications to relevant stakeholders and employees.
• Assists with research and evaluation of new technology, techniques, threats, and industry best practices to optimize efficiency and usability and minimize vulnerabilities.
• Works closely with the IT Help Desk Administrator to create, modify, and maintain Knowledge Base Articles for ITIL ITSM support
• Assists in support of collaboration tools, including but not limited to Teams conference rooms, OneDrive, and SharePoint.

Requirements

Skills/Requirements:

• BS degree in Computer Science, Information Technology or Business Management (with IT focus) preferred
• 4 to 6 years’ experience
• Good interpersonal, written and oral communications skills
• Ability to produce high quality technical documents
• Comfortable working in a small team environment
• Strong attention to detail