POSITION SUMMARY

The Special Events Specialist is responsible for ensuring all guests receive a positive experience. This position is responsible for providing quality service to all customers while ensuring all practices, equipment and inventory are properly maintained.

ESSENTIAL RESPONSIBILITIES

• Assists guests by anticipating their needs.
• Functions as bartender at events.
• Uses standardized CIA recipes for all items served from bar.
• Maintains a strong food and beverage knowledge base in an effort to provide the best possible guest service experience.
• Maintains control and timing throughout station to ensure quality guest experience.
• Conducts physical inventory of storage areas. Orders bar supplies as needed, rotates stock.
• Maintains cleanliness and organization of workstations.
• Completes set up and break down side work as assigned with the goal of contributing to an organized, well-prepared work environment.
• Ensures each and every table is maintained during the dining experience according to standard.
• Any and all other duties as assigned.

REQUIRED QUALIFICATIONS

Education :

High School Diploma or equivalent required.

Experience :

Six (6) months of service experience in a restaurant, hotel or resort.

Licenses / Certifications :

• A valid ServSafe Food Handler card or the ability to obtain within thirty (30) days from hire date.

PREFERRED QUALIFICATIONS

Service or hospitality industry experience preferred.

REQUIRED SKILLS

• Strong teamwork and interpersonal skills; ability to be adaptable, dependable and handle multiple priorities simultaneously.
• Demonstrated ability to show a high level of service responsiveness to internal customers.
• Must display a high level of energy and self-motivation.
• Highly organized, attentive to detail, accurate and efficient.
• Ability to work well within a team.
• Punctual and dependable.

WORKING CONDITIONS

• Must be able to work at both locations of the CIA California Campus (Copia in Napa, CA and Greystone in St. Helena, CA).
• Ability to stand and work for extended periods of time during customary service hours.
• Able to bend, stoop or reach as needed
• Ability to frequently lift and carry 30 pounds.
• Ability to occasionally lift and carry 50 pounds with assistance.
• Ability to work in an outdoor environment with varying temperatures, including temperatures above 100 F.

Last updated : 2024-05-12