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Duties & Responsibilities :
Process sales / service orders from order entry to invoicing within WIP guidelines.Manage sales / service orders in company business system and work order management tools.
Ensure all jobs are on schedule for committed delivery dates, and all parts are ready on time throughout the job. Communicate and adjust schedules as necessary.
Communicate with shop supervisors, team leads, and other departments effectively to ensure efficient operations and job completion.
Work with and schedule outside vendors as needed.Work with customers and Sales Coordinator to provide quotes on new builds.
Follow up with customers and internal associates to update and inform throughout each job.Proofread and ensure completion of sales / service orders.
Communicate with technicians if more information or clarification is needed.Ensure labor hours and parts on orders are accurate and fair to both the customer and to Heritage.
Must have an excellent safety record. Commitment to utilizing company safety programs, keeping safety first and adopting the Campbell Companies safety culture of zero accidents.
Ownership. Takes initiative and follows through.Customer experience. Must consistently deliver a world class customer experience.
Excellent time management.Ability to solve problems effectively.Excellent communication skills, verbal, phone, email, etc.
Ability to work in a team environment.Current Utah driver's license with a clean driving record.Experience with Microsoft Office products.Preferred Qualifications :
Experience within the work truck industry, automotive, and / or truck equipment service and repairs.Experience with mechanical, electrical and upfitting.
Experience with Microsoft Dynamics Business Central
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Last updated : 2024-05-03
Full Time
$43k-63k (estimate)
04/26/2024
06/21/2024
mediabistro.com
New York, NY
100 - 200
The job skills required for Service writer include Communication Skills, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Service writer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service writer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service writer positions, which can be used as a reference in future career path planning. As a Service writer, it can be promoted into senior positions as a Returns Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service writer. You can explore the career advancement for a Service writer below and select your interested title to get hiring information.