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GF Health Products
Mountain, CO | Full Time
$42k-52k (estimate)
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Customer Relations Representative
$42k-52k (estimate)
Full Time 2 Months Ago
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GF Health Products is Hiring a Customer Relations Representative Near Mountain, CO

Company Description

Position Summary

Be part of the team that helps place and maintain our medical equipment/furniture in hospitals, nursing homes, ambulatory surgery centers, and in the homes of those in need of assistive devices. Assist customers and our internal team, via various telephonic and electronic means with orders, issues, and a variety of customer needs. Reconcile adverse situations while maintaining positive customer relations and following approved customer support policies and procedures. 

Job Description

General Accountabilities in this Role

Ø Process customer orders

Ø Communicate product information and performance of products sufficient to answer customer’s basic questions

Ø Trouble shoot basic product issues for customers

Ø Assist customers, including internal customers, with shipping issues

Ø Communicate with internal stakeholders regarding various topics

Ø Document all interactions in the appropriate software system

Ø Handle any permanently assigned special projects

Qualifications

Summary Job Requirements

Ø Associate Degree or equivalent combination of education and experience preferred

Ø Ability to learn information remotely

Ø Excellent interpersonal/communication/problem solving skills (both verbal and written).

Ø Bilingual in Spanish is a strong plus

Ø Computer proficiency in Microsoft Office Word and ability to learn other software systems.

Ø Strong independent work ethic and ability to multi task.

Ø Fully or willingness to be fully vaccinated for COVID-19.

Additional Information

The Rewards:

Ø Comprehensive benefit package

· 401(k) with company match

· Competitive health, dental and vision insurance plans

· Paid Vacation, Holidays and Personal Days

· Paid Life Insurance, Employee Assistance Program and Short-Term Disability

All qualified applicants will receive consideration for employment without regard to race, color, gender identity or expression, age, religion, height, weight, AIDS/HIV status, intellectual disability, mental disability, physical disability, including but not limited to blindness, unless it is shown that such disability prevents performance of the work involved, medical condition, handicap, national origin, ancestry, sexual orientation, marital status, domestic partnership status, parental status, military status, veteran or military discharge status, political beliefs, organizational affiliations, source of income or housing status or any other status protected by applicable law. GF Health Products, Inc. is a drug free workplace.

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Job Summary

JOB TYPE

Full Time

SALARY

$42k-52k (estimate)

POST DATE

04/08/2023

EXPIRATION DATE

07/02/2024

WEBSITE

grahamfield.com

HEADQUARTERS

Atlanta, TX

SIZE

500 - 1,000

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The job skills required for Customer Relations Representative include Problem Solving, Microsoft Office, Work Ethic, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Relations Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Relations Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Relations Representative positions, which can be used as a reference in future career path planning. As a Customer Relations Representative, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Relations Representative. You can explore the career advancement for a Customer Relations Representative below and select your interested title to get hiring information.

If you are interested in becoming a Customer Relations Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Relations Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Relations Representative job description and responsibilities

A Customer Relations Representative comes under the career category of Customer Service Representative.

02/22/2022: Springfield, OH

Customer relations representatives assist the customers with their needs by offering products and services according to their requirements and budget limitations.

03/08/2022: Minneapolis, MN

They may also sell newly launched products to the customers, discuss features and usability, and generate payments and delivery details.

02/02/2022: Greenville, SC

Customer Relations Representatives who work for utility and telecommunications companies may help customers with service problems, such as outages.

01/23/2022: Orlando, FL

Customer Relations Representative must recommend a solution to the customer who, hopefully, agrees to the fix.

01/29/2022: Lansing, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Relations Representative jobs

Customer Relations Representative must be patient and polite, especially when dealing with difficult or angry customers.

02/12/2022: Tuscaloosa, AL

Customer Relations Representatives need to be able to communicate and convey their message to the customers to run a successful business.

02/17/2022: Lynchburg, VA

Always exhibit a positive attitude and effectively diffuse and handle difficult customer situations.

02/26/2022: Roanoke, VA

Customer Relations Representative must be able to catch on quickly and be open to learning new systems, software, and willing to help out where ever necessary.

01/22/2022: Philadelphia, PA

Start with awareness and training.

02/07/2022: Santa Barbara, CA

Step 3: View the best colleges and universities for Customer Relations Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College