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Harvey Nash
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Quality Support Specialist
Harvey Nash Mossville, IL
$72k-88k (estimate)
Full Time | Contractor | Business Services 1 Week Ago
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Harvey Nash is Hiring a Quality Support Specialist Near Mossville, IL

Summary:

  • The main function of a design engineer is to apply the principles of computer science and mathematical analysis to the design, development, testing, and evaluation of the software and systems that make computers work.
  • A typical systems engineer analyzes user needs, and then designs, tests, and develops software to meet those needs.

Job Responsibilities:

  • Modify existing databases and database management systems or direct programmers and analysts to make changes.
  • Write and code logical and physical database descriptions and specify identifiers of the database to the management system or direct others in coding descriptions.
  • Work as part of a project team to coordinate database development and determine project scope and limitations.
  • Review project requests describing database user needs to estimate the time and cost required to accomplish the project.

Skills:

  • Verbal and written communication skills, problem-solving skills, customer service, and interpersonal skills.
  • Ability to work independently and manage one’s time.
  • Basic mentoring skills necessary to provide support and constructive performance feedback.
  • Knowledge of the full software development lifecycle: from business/systems analysis, through requirements gathering and functional specification authoring, to development, testing, and delivery.
  • Ability to troubleshoot issues and make system changes as needed to resolve issues.
  • Knowledge of circuit boards, processors, electronic equipment, and computer hardware and software.
  • Knowledge of computer development software across multiple platforms.

Position’s Contributions to Work Group:

  • This position will be accountable for the ECM field return process.

Typical task breakdown:

  • Track incoming filed returns.
  • Complete initial analysis.
  • Send units to suppliers.
  • Update field return data according to the field return process.

Interaction with team:

  • Fast-paced environment.
  • MS Teams, Email.
  • Platform and technical leads, Client.
  • Quality contacts with primary Suppliers.

Work environment:

  • Onsite Office and Lab Based Site.

Education & Experience Required:

  • Bachelor's degree in electronics/ computer engineering.
  • 5 to 7 years of experience.
  • Including internship and project-related experiences.

Technical Skills

  • Knowledge of electronic circuits.
  • Data analysis.

Soft Skills

  • Must have a great customer service attitude as most interactions are with our product development groups.
  • Must be able to manage individual tasks without direct oversight.
  • Good communication skills.
  • Teamwork.
  • Attention to detail.

Job Types: Full-time, Contract

Pay: $18.90 - $42.77 per hour

Expected hours: 40 per week

Benefits:

  • Paid time off

Experience level:

  • 5 years

Schedule:

  • 8 hour shift
  • Monday to Friday

Work setting:

  • In-person

Education:

  • Bachelor's (Preferred)

Experience:

  • Supplier management: 5 years (Preferred)
  • Hardware Circuit analysis: 4 years (Preferred)
  • PCB analysis: 3 years (Preferred)
  • APQP: 5 years (Preferred)
  • PPAP: 5 years (Preferred)
  • Data analysis skills: 5 years (Preferred)

Ability to Commute:

  • Mossville, IL 61552 (Required)

Ability to Relocate:

  • Mossville, IL 61552: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time | Contractor

INDUSTRY

Business Services

SALARY

$72k-88k (estimate)

POST DATE

05/16/2024

EXPIRATION DATE

09/11/2024

WEBSITE

harveynashusa.com

HEADQUARTERS

DENVER, CO

SIZE

200 - 500

FOUNDED

1998

CEO

JANE GILLIGAN

REVENUE

$50M - $200M

INDUSTRY

Business Services

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