20 Jobs in Montgomery, AL
Holiday Inn Airport is Hiring a Front Desk Associate Near MONTGOMERY, AL
Qualifications • Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts • Ability to stand and move throughout front office and continuously perform essential job functions • Ability to access and accurately input information using a moderately complex computer system • Ability to observe and detect signs of emergency situations • Ability to establish and maintain effective working relationships with associates, customers and patrons • Effective verbal and written communication skills • Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc Responsibilities • Assist guests with arrival and departure from hotel, while providing positive guests experiences • Greet customers immediately with a friendly and sincere welcome • Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions • Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate • Make appropriate selection of rooms based on guest needs • Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate • Verify and imprint credit cards for authorization using electronic acceptance methods • Handle cash, make change and balance an assigned house bank • Accept and record vouchers, traveler's checks, and other forms of payment • Post charges to guest rooms and house accounts using the computer • Promptly answer the telephone using positive and clear communication • Retrieve messages and communicate the content to the guest • Retrieve mail, small packages and facsimiles for customers as requested • Close guest accounts at time of check out and ascertain satisfaction • In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances • Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results • Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc • Remain calm and alert especially during emergency situations and heavy hotel activity • Plan and implement detailed steps by using experienced judgment and discretion • Comply with attendance rules and be available to work on a regular basis • Perform any other job related duties as assigned |
Job Summary
Full Time
Restaurants & Catering Services
$28k-36k (estimate)
05/03/2024
06/01/2024
ceohielpaso.meyerjabara.com
<25
Restaurants & Catering Services
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The job skills required for Front Desk Associate include Front Office, Written Communication, Credit Card, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Associate positions, which can be used as a reference in future career path planning. As a Front Desk Associate, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Associate. You can explore the career advancement for a Front Desk Associate below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Associate job description and responsibilities
Front Desk Associate keeps the front desk and lobby area clean and neat.
01/02/2022: Houston, TX
The Front Desk Receptionist will perform a variety of general office duties such as client service, data entry, requisition of supplies, secretarial services, mail services, public relations, correspondence, and word processing.
02/05/2022: Saint Louis, MO
Working at the front desk requires using computers to keep records, process payments, and complete other tasks.
03/03/2022: Virginia Beach, VA
Maintaining cleanliness of front desk areas to contribute to an exceptional facility experience.
01/04/2022: Trenton, NJ
The Front Desk employee ensures positive customer experience.
12/09/2021: Lafayette, LA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Associate jobs
A front desk agent does not need any experience but should have a high school degree or GED equivalent.
02/14/2022: Memphis, TN
A front desk receptionist needs to be highly organized, friendly and engaging.
01/09/2022: Chillicothe, OH
Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.
02/03/2022: Bridgeport, CT
Front desk employees need to be able to get along and work with a variety of people.
02/24/2022: Monroe, LA
Always Be Available as a Mentor.
03/03/2022: Lancaster, PA
Step 3: View the best colleges and universities for Front Desk Associate.
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