ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

• Utilize Warehouse Management System (WMS) to monitor all Reeb orders for customers.
• Actively track all project orders to ensure on time and complete delivery.
• Check orders and materials at the docks to ensure quality and accuracy. Communicate to the Quality control department and production department for any issues.
• Enter tickets into Woodware (WW) for damaged or missing items.
• Communicate with the Project team on any issues causing delays in shipment, or partial shipment.
• Run the “Committed Item Report” and move special orders up or back in the production schedule based on the early arrival or delayed arrival of the material. If a
• project ticket, (do not move date) please email the projects department with notification of material arrival or delay.
• Scan unshipped material on the loading docks.
• Search warehouse and production shops for lost items.
• Perform other duties as assigned.

POSITION QUALIFICATIONS

Competency Statement(s)

Competencies:

• Knowledge of Reeb’s WW and WMS.
• Communicates Effectively - Creates open channels of communication, adapts message to fit the audience, expresses ideas clearly and concisely, keeps others well informed; listens carefully to input and feedback
• Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
• Drives Quality - Work is correct and error free within company policies and guidelines, checks quality of the work before passing it along, passionate in ensuring that customer receives a quality and correct product/service.
• Decision Making - Ability to make critical decisions while following company procedures.
• Tactful - Ability to show consideration for and maintain good relations with others.
• Teamwork - Demonstrates positive working relationships with co-workers, effectively handles conflict situations, comes to work when scheduled, adheres to schedule for arrival time, breaks and lunches
• Logical / Analytical – Ability to process information from various sources, perform research, and derive logical options, root causes, and action steps.
• Accountability - Ability to accept responsibility and account for his/her actions.
• Safety Orientation - Follows safety policies and procedures, identifies and corrects safety hazards, encourages others to work safety
• Acts with Integrity - Demonstrates responsibility and honest behavior in all roles, tasks and responsibilities

SKILLS & ABILITIES

Education: High School diploma or equivalent,

Experience: One year of customer service or operations experience and knowledge of Reeb processes.

Computer Skills: Affluent in MS Office, internet, e-mail, WMS, Wood Ware knowledge

WORK ENVIRONMENT
Reeb Millwork is committed to providing a safe workplace and promoting the health and safety of its co-workers. Workplace safety and managing the operation of our company in an environmentally responsible manner is the responsibility of each co-worker. Co-workers are responsible for participating in our company’s incident and injury prevention programs as well as our company’s environmental programs. All co-workers must comply with our environmental, health and safety policies and procedures as well as federal, state and local regulations.

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.