Company Cox Automotive - USA Job Family Group Sales Job Profile Client Success Manager - CAI Management Level Manager - Non People Leader Flexible Work Option Can work remotely but need to live in the specified city, state, or region Travel % No Work Shift Day Compensation Compensation includes a base salary of $82,500.00 - $123,700.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $62,400.00. Job Description Autotrader, a Cox Automotive brand, is currently hiring a Client Success Manager/Territory Sales Manager to join our team in Northwest Minnesota OR North Dakota. As the Client Success Manager, you will be responsible for growing and retaining subscription revenue for Autotrader and Kelley Blue Book products and growing a portfolio of franchise and large independent automotive dealers. You will present creative solutions to help dealers reach their business objectives, provide insights to automotive dealers regarding key business challenges, and collaborate across Cox Auto sales teams to drive quality referrals. Your responsibilities will include building and cultivating relationships with automotive dealers assigned to your book of business. What You’ll Do: Meet/exceed revenue, retention, and referral goals. Manage Sales Pipeline and Forecasting. Maximize utilization of multiple sales enablement systems, tools, and analytics Ensure dealer expectations are exceeded Expand relationships with multiple decision makers at dealer clients to maximize revenue & minimize cancellations; Work closely with assigned dealers to provide a data-driven consultative assessment of their operational challenges and needs; own, deepen and continually build the relationship with their dealers. Reinforce value proposition with content and data through monthly ROI business reviews Leverage qualitative and quantitative data, including market insights, to assist dealers in making educated business decisions Identify cross-sell and upsell opportunities within a portfolio of assigned accounts; Support sales partners from other business units to discover, design, and propose solutions to meet dealer objectives Advocate for assigned dealers during the implementation and onboarding of solutions Respond and route customer issues to the appropriate point of contact or business unit What’s In It For You? As a dynamite Client Success Manager, you deserve success in your life as well, and at Cox, we define “success” as being a part of a company that gives you lots of opportunities and options. First, we’ve created an exceptional salary package, plus additional incentives including highly sought-after yearly sales awards and recognition for our top salespeople. We are an inclusive, sales-friendly environment where different perspectives are valued and celebrated. We believe in taking good care of our team. You’ll also have access to benefits like an impressive base salary with an uncapped commission, 401(K) with company matching contributions, and quality healthcare & life insurance options. Work/Life Balance: Cox gives you flexible paid-time-off and provides access to a lifestyle coach, adoption assistance, fertility assistance, pet insurance, employee discounts, tuition reimbursement, and more. Come join an organization that is pushing the boundaries of the automotive industry in all directions. We are a powerhouse in providing software, inventory, digital, and mobility solutions to our clients with an exciting future of continued growth. Who You Are: You’re a self-starting, consulting, and closing crusader who knows how to win clients and keep them. You love being on the road, connecting with people, and bringing solutions to their doorsteps. You structure each day for success and each relationship with care. Qualifications: Required: Bachelor’s degree in a related discipline and 6 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience; a Ph.D. and 1 year of experience; or 10 years’ experience in a related field Travel within an assigned sales territory will be required. Safe drivers needed; valid driver’s license required. Preferred: Automotive industry or advertising media experience. Experience working in a field-based environment. Extensive knowledge and experience with social media, digital advertising, and internet platforms. Demonstrated proficiency and knowledge in various technologies such as CRMs and Analytic Tools Come join the Cox family of businesses and make your mark today. Drug Testing To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Cox brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Cox vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.