About Us:

We’re growing! Minneapolis-based Anderson-Crane Rubber Company (ACRC) is a leading, independent distributor of power-transmission related products, including bearings, motors and controls, conveyor systems and components, belting, hose and rubber goods, automation, and related value-add services. Founded in 1944, ACRC is a family-owned business that partners with leading industrial manufacturers to serve customers through locations in Minnesota, South Dakota and North Dakota. We specialize in solving our customer’s most complex industrial challenges - we provide INDUSTRIAL SOLUTIONS YOU CAN TRUST. For more information about the Anderson-Crane Rubber Company, please visit , or our page on LinkedIn.

Our sister company, Anderson-Crane Company (ACC) is a leading screw conveyor system and components manufacturer. Founded in 1950, ACC is also headquartered in Minneapolis with a manufacturing facility located in Litchfield, Minnesota. ACC specializes in industrial-duty screw conveyors and products with extensive experience in manufacturing for the food and feed industries. For more information, please visit www.screw-conveyor.com.

About the Position:

We have an exciting career opportunity for an experienced information technology professional to join the company at its headquarters in Minneapolis. You will be responsible for analyzing current software programs, identifying areas for improvement, and implementing strategies to integrate new software into operations across all company locations. Your expertise will allow us to better align technology initiatives with the company’s strategic goals.

Required Skills:

TECHNICAL SKILLS

• Understanding of network fundamentals such as TCP/IP, OSI model, subnetting, routing, switching, VLANs, VPNs, DNS, DHCP, etc.
• Operating systems: Proficiency in various operating systems like Windows, Linux, Unix, MacOS, etc.
• Hardware Knowledge: Familiarity with computer hardware components, peripherals, and troubleshooting.
• Software & Applications: Ability to install, configure, and troubleshoot software and applications.
• Security: Basic understanding of cybersecurity principles, including firewalls, encryption, antivirus, and intrusion detection/prevention systems.
• Remote Access Technologies: Knowledge of remote desktop protocols, VPN setups, and remote support tools.
• Cloud Computing: Familiarity with cloud platforms such as AWS, Azure, or Google Cloud, including basic networking concepts in the cloud environment.
• Monitoring & Diagnostic Tools: Proficiency in implementing and using network monitoring tools, diagnostic utilities, and troubleshooting methodologies.

PROBLEM-SOLVING SKILLS

• Analytical Thinking: Ability to analyze problems logically and methodically.
• Troubleshooting: Skill in identifying, diagnosing, and resolving technical issues efficiently.
• Resourcefulness: Capacity to find solutions independently and willingness to research and learn new technologies.
• Critical Thinking: Capability to evaluate situations, anticipate problems, and propose preventative measures.
• Attention to Detail: Thoroughness in investigating and resolving issues to ensure accuracy and completeness.

COMMUNICATION SKILLS

• Verbal Communication: Clear and concise verbal communication with colleagues and stakeholders, especially when explaining technical issues or solutions.
• Written Communication: Ability to document procedures, issues, and solutions effectively.
• Customer Service: Strong interpersonal skills and patience in dealing with end-users’ technical problems.
• Collaboration: Capacity to work effectively in a team environment, share knowledge, and assist colleagues.

ADAPTABILITY & LEARNING AGILITY

• Adaptability: Flexibility to work in an entrepreneurial environment with an evolving technical environment and requirements.
• Continuous Learning: Eagerness to stay updated with the latest IT trends, tools, and techniques through self-study, training, and certifications.

Responsibilities:

• Work closely with internal and external stakeholders to create, maintain and support ACRC and ACC infrastructure, hardware and software in a multiple application, multiple ERP IT operational environment. This includes support, training, and maintaining system documentation.
• Serve as daily, primary technology contact for ACRC and ACC personnel and IT-related third parties.
• Assist staff across both companies in troubleshooting and resolving software and systems-based issues.
• Collaborate with internal stakeholders to analyze and document business processes, requirements and objectives for IT projects.
• Plan, monitor, and control project activities, resources, and risks.
• Manage project communication, documentation, and reporting to the ACRC and ACC management team.
• Monitor IT industry standards and best practices and incorporate into ACC and ACRC’s technology operating environment.
• Conduct testing, user acceptance, and training for future IT solutions.
• Provide post-implementation/deployment support and feedback on new software and hardware.
• Work with ACC and ACRC management to plan, test and execute technology-based business continuity and disaster recovery plans and procedures.
• Advise and support the strategic technology direction of the companies, including participation in applicable working group and management meetings when necessary.
• Travel to company locations is periodically required
• Additional duties as assigned

Required Qualifications:

• Bachelor’s degree in MIS, IT, Computer Science or related field of study, or equivalent combination of education and experience
• 7 years working experience as an IT Analyst or similar
• Demonstrated success and growth in previous information technology positions
• Ability to analyze complex problems and develop technical solutions.
• Hands-on experience leading strategic technical projects
• Professional communicator - with internal and external stakeholders
• Customer-focused and collaborative attitude

Preferred Qualifications:

• Experience with distribution ERP software systems or similar
• SQL or other comparable language aptitude
• Crystal reports writing

Physical Demands:

• Operating a computer or other office devices for the majority of the workday
• Must be able to communicate with others in person, over the phone, and in writing
• Will need to move around inside the office to access files, office and technology equipment
• Must be able to operate basic office equipment
• Ability to occasionally lift and carry office equipment and supplies short distances

Mental Demands:

• Problem solve and prioritize tasks
• Manage situational stress
• Multitask
• Receive and quickly analyze information
• Communicate solutions promptly if problems occur
• Demonstrate a high degree of sound judgement

Company Benefits:

• Highly competitive salary and bonus program
• Medical, Dental, and 401k
• Paid holidays & vacation days

Job Type:

Full-time

This job description is subject to change at any time.

Anderson-Crane Rubber Company and the Anderson-Crane Company are Equal Opportunity Employers

Job Type: Full-time

Pay: $75,000.00 - $95,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Compensation package:

• Performance bonus

Experience level:

• 7 years

Schedule:

• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• IT: 7 years (Required)

Ability to Relocate:

• Minneapolis, MN 55403: Relocate before starting work (Required)

Work Location: In person