SummaryB2B daily collections on customer accounts.Complete customer lien waiver requests.Investigate and resolve customer questions regarding billed invoices in a timely manner.Maintain & update customer tax exempt certificates in 3rd party tax software.Maintain customer files, tax forms, and other customer information.Complete credit reviews on active customer accounts.Process checks and ACH/wire payments received; apply payments in computer system; resolve payment discrepancies; ensure that discounts are taken with provided termsSend monthly statements to customers.Load invoices on customer websites as required.Assist with other duties, tasks, and special projects as assigned or needed. RequirementsHigh School Diploma or GED.2-3 years of experience in high volume B2B collections.Ability to maintain the highest level of confidentiality.Proficient in Microsoft OfficeExperience with Microsoft NAV/Business Central is preferred but not required.Excellent interpersonal, written, and oral communication skills.Ability to work in a multi-tasked environment.Detail oriented.Ability to prioritize and organize work.Knowledge of liens and lien waivers is preferred.