ESSENTIAL JOB RESPONSIBILITIES

Staffing, Selection and Hiring

• Administers and acts as a super-user of the Care Resource applicant tracking system.
• In coordination with supervisor, manages full cycle recruiting process to meet the various staffing goals across all levels within multiple business units.
• Collaborates with sourcing specialists to proactively source candidates using a multitude of methods including internet sourcing tools, networking, career fairs, colleges outreach, and targeted ad placements.
• Maintains listing of approved positions along with assigned salary grade levels and follow up of featured openings in community newsletters as needed.
• Works with supervising leaders to ensure job requirements and expectations are clearly understood and candidates are assessed against appropriate criteria.
• Ensures accurate, organized, and up to date maintenance of personnel records and systems (i.e. HRIS and ATS.)
• Review resumes and applications, screens internal and external applicants, before sending them to the hiring managers and performs reference and background checks as needed. This include State and Local plus AHCA background checks level II for those positions that requires such level of screening.
• Ensures proper management of recruitment resources to include diversified and efficient advertisement and candidate outreach activities (i.e. career and job fairs, community events)
• Keep track and manage credentialing process including collection of documentation, recordkeeping and renewals as applicable.
• Prepares reports and performs data analysis of recruitment information including HR metrics as required.
• In conjunction with supervisor designs and implements personnel policy and procedures as well as related communications to all staff according to law and agency changes.
• Verifies that all employee records are securely kept and properly updated.
• Identifies, reviews and advises on process improvement measures related to processes, approvals, and hiring effectiveness.
• Cultivate and sustains strong relationships with the operational leadership, clinic managers, physician leadership, Business Partners and others involved in the recruitment process at multiple levels within the organization.
• Manages full life-cycle recruitment activities which include: recruitment strategy sessions with Hiring Manager, candidate screening, interview management, offer determination and extension to candidates.
• Coordinates and executes recruiting events (i.e. college career fairs).
• Negotiates and maintains relations/agreements with third party recruiters.
• Create and submit offer letters to candidates.
• Analyzes applicant information (i.e. resumes), conducts phone screens, schedule interviews, as needed.
• Develops and implements new processes to improve company and employee standards relative to recruiting best practices.

General HR Support

Prepares and maintains employee files including electronic records, credentialing files, and HRIS records.

Conducts all applicable practice licensure verifications, as well as background and reference checks in accordance with the medical center’s employment policy.

Updates HR spreadsheets with employee information and processes paperwork.

Ensures accuracy and confidentiality of all employee records.

Stays current with legislative and regulatory changes that affect human resources department and recruitment best practices.

In collaboration with supervisor, ensures compliance with all federal, state and local legislation including FMLA, ADA, ADEA, OSHA, COBRA, HIPAA and other employment regulations

Maintains personnel files in compliance with applicable legal requirements.

Enter invoice and process requisitions into Microix system to include job advertisement and background check payments.

Conducts audits of various HR files and systems and recommends any corrective action as needed.

Assists supervisor with any audits or funder reviews regarding HR records.

Assists with processing of employee terminations as needed.

Assists supervisor with various research projects and/or special projects

Supports supervisor in the preparation and execution of staff events.

Prepare demographic and statistical information and distributes data to requesting party.

Notifies appropriate personnel of new provider numbers as well as reporting those individuals who have resigned and relinquishes staff.

Assists with various organizational activities, including preparation of audits and reports as directed.

Safety

Ensure proper hand washing according to Centers for Disease Control and Prevention guidelines.

Understands and appropriately acts upon assigned role in Emergency Code System.

Understands and performs assigned role in agency’s Continuity of Operations Plan (COOP).

Culture of Service: 3 C’s

Compassion

Greets internal or external customer (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language

Listens to internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring an understanding of the request and providing appropriate options or resolutions

Competency

Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered

Commitment

Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed

Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure prompt and effective response is provided

Other

Participates in agency developmental activities as requested

Other duties as assigned

JOB SPECIFICATIONS

Education:

Bachelor’s degree in Human Resources, Business Administration, or related field is required. Master’s preferred.

Training and Experience:

Five years of experience in Human Resources, out of which three years specifically in Recruitment are required. Advanced knowledge in the area attained through a combination of work experience (i.e., over 5 years) and intellectual knowledge can be used in lieu of a college degree.

Job Knowledge and Skills:

Fully bilingual (English-Spanish or English-Creole) is preferred. Computer knowledge should include Microsoft Office suite (Word, Excel and Outlook) as well as HRIS knowledge. Excellent communication and problem solving skills are needed to multi task and work under stress. Excellent organizational skills to prioritize workflow. Ability to work with multicultural and diverse population is required. Ability to work on multiple projects while meeting deadlines in a high growth, fast-paced environment.

Contact Responsibility:

The responsibility for internal and external contacts is important.

PHYSICAL REQUIREMENTS

This work requires the following physical activities: constant sitting, talking on the phone, vision for close work and talking in person. Frequent bending, stretching/reaching, and stooping are required. Occasional standing and walking are needed. Work is performed in an office setting.