6 Jobs in Meridian, MS
John O'Neil Johnson Motor Company is Hiring an ASSISTANT SERVICE MANAGER Near Meridian, MS
Service Advisor – Automotive
We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.
Job Responsibilities
- Greet service department customers promptly and courteously—attitude is everything!
- Listen to customers and clearly translate repair needs to techs
- Upsell additional services using low pressure, high integrity methods
- Provide accurate repair/maintenance estimates
- Adhere to policies on vehicle care and operation
- Follow up on each repair and keep customers informed of progress
- Sell and manage extended warranties
- Inspect repair quality and ensure all work is complete
- Notify customers when vehicles are ready for pick up
- Review and explain repairs and associated costs with customers
- Handle minor customer concerns and complaints
- Keep Service Manager informed of all problems and potential problems
- Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
Benefits offered include medical, vision and dental insurance, 401K retirement savings plan, Vacation time, holiday and sick leave, company paid continuing education and training. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
About Our Dealership
John O'Neil Johnson Toyota is committed to providing our customers with an outstanding automotive experience; delivered with professionalism, integrity and enthusiasm. Together, we pledge to make John O'Neil Johnson Toyota the best place to work, and in turn, the best place for our customers to shop.
We provide our customers with comprehensive services, including sales of both new and used cars and light trucks, sales of replacement parts, performance of vehicle maintenance, warranty, paint and collision repair services, and arrangement of extended warranty contracts, financing and insurance for the company's customers.
We are looking for self-motivated individuals who are committed to providing our customers with an outstanding automotive experience that is delivered with professionalism, integrity and enthusiasm.
Job Summary
Full Time
$58k-76k (estimate)
10/22/2022
06/25/2024
The job skills required for ASSISTANT SERVICE MANAGER include Customer Satisfaction, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be an ASSISTANT SERVICE MANAGER. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by ASSISTANT SERVICE MANAGER. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for ASSISTANT SERVICE MANAGER positions, which can be used as a reference in future career path planning. As an ASSISTANT SERVICE MANAGER, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary ASSISTANT SERVICE MANAGER. You can explore the career advancement for an ASSISTANT SERVICE MANAGER below and select your interested title to get hiring information.
If you are interested in becoming an Assistant Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Assistant Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Assistant Service Manager job description and responsibilities
Manage and maintain computerized service requests to track service operations and close completed orders.
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Manage facility to achieve target revenue generation by maintaining service department efficiently.
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Monitor all service inquiries and procedures to ensure completion of all clients’ requirements.
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Responsible and accountable for service delivery, asset deployments, and respond to requests from customers by phone, e-mail, or chat.
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They are also responsible for tracking service operations, coaching and training staff members, and administering payroll.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Assistant Service Manager jobs
The necessary certifications that Assistant Service Managers must have to succeed are Automotive Sales Professional and Associate Service Executive (ASE).
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The type of business an assistant service manager works for will determine their exact tasks and responsibilities.
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To write an effective assistant service manager job description, begin by listing detailed duties, responsibilities and expectations.
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Resolve queries or complaints professionally, maintaining a polite manner at all times.
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Maintain a high number of service advocates due to ability to satisfy each desired need, building relationships and trust.
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Step 3: View the best colleges and universities for Assistant Service Manager.
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