Sendik's Food Markets, a Milwaukee Journal Sentinel “Top Workplace” since 2012, is a rapidly growing organization looking to hire people who thrive in a customer-oriented, fast-paced environment. We are a family-owned business with a goal of offering our customers the best grocery shopping experience, period. We do this by selling products of the highest quality for a great value, all while providing exceptional customer service. We currently have 18 store locations – Whitefish Bay, Wauwatosa, Mequon, Grafton, Elm Grove, Franklin, Greenfield, Germantown, New Berlin, West Bend, Bayside, Hartland, Greendale, Brookfield – The Corners, Waukesha – Meadowbrook, Hales Corners, Marquette and Oconomowoc with a focus on continued growth. At Sendik's Food Markets, we pride ourselves on not only our ultimate customer satisfaction and high-quality products, but the 2,000 associates dedicated to building the Sendik’s Brand.

Role Title

Cheese Associate

Manager

Cheese Manager

Job Summary

As a part of the Sendik’s team, the Cheese Associate is responsible for delivering “best in class” customer service to all guests in the Cheese Department. The main responsibility of the Cheese Associate is to prepare, package and price cheese and various products for our Cheese Department. The Cheese Associate will also assist in miscellaneous duties, including, but not limited to, participating in passive and active cheese demonstrations, stocking and rotating product and cleaning.

Our Values:

Service: We will treat every customer like a beloved family member or friend and find a way to say “yes” to our customers. It’s important that we engage with every customer that enters our store, and follow the 10/4 rule. At the end of any interaction with a customer, we will offer a sincere “Thank you for your business!”

Passion: We have a passion for excellence and to be the best at what we do. We will seek product knowledge and commit to quality by believing in the Sendik’s brand.

Nimbleness: Provide great solutions for our customers by exploring all possibilities and welcoming change. We will be quick to respond to our customers and use “Red Truck Service” when additional assistance is needed.

Duties/Responsibilities

• Serve customers in the Cheese Department while modeling Sendik’s culture and providing “best in class” customer service, which includes, greeting, engaging, delighting and thanking every guest for their business
• Assist customers with answering questions and making recommendations
• Assist customers in discovering Sendik’s extensive cheese offerings through active sampling and educational programs
• Prepare, package and price cheese and various products for the Cheese Department
• Participate in active and passive cheese demonstrations
• Assist with maintaining the back stock including; rotating stock, dating and cleaning
• Assist Cheese Department with stocking, rotating and facing the cheese case
• Assist with the training and mentoring of new associates in the Cheese Department
• Operate, maintain and clean equipment including knives, scales and wrappers
• Maintain sanitation log
• Assist with the training and mentoring of new associates in the Cheese Department
• Maintain a clean and safe work environment by adhering to safety/sanitation regulations and procedures
• Assist with all other Cheese Department duties as needed