3 Jobs in Mechanicsburg, PA
H2 Performance Consulting is Hiring a Help desk support specialist Near Mechanicsburg, PA
The Mid-level Help Desk Support Specialist responsibilities will include providing:
- Phone and email support to applicable user communities
- Tiers 1, 2, and 3 customer support to analyze and resolve trouble calls, applications, or customer issues
- Workstation administration support
- Develop and maintain system documentation, online help systems, task oriented help (step-by-step guides) and online reference data
- High School Degree or equivalent
- Minimum of three (3) years' experience in providing Tier 1 and 2 help desk support assisting non-IT users for applications
- IAT II certification (i.e., Security CE; CySA : GICSP; GSEC; SSCP; CND; or CCNA Security)
- Active Secret security clearance at the time of application
Job Summary
Full Time
$55k-69k (estimate)
05/03/2024
10/27/2024
h2pc.com
Pensacola, FL
50 - 100
Related Companies
The job skills required for Help desk support specialist include Customer Support, Help Desk Support, Consulting, etc. Having related job skills and expertise will give you an advantage when applying to be a Help desk support specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help desk support specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help desk support specialist positions, which can be used as a reference in future career path planning. As a Help desk support specialist, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help desk support specialist. You can explore the career advancement for a Help desk support specialist below and select your interested title to get hiring information.
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