The Wayfair Delivery Network team manages all of Wayfair’s logistical operations from our suppliers to our warehouses or direct to our customers.

We strive to continually delight our customers by providing the most transparent, reliable, and exception free end to end delivery experience in the industry.

We believe in repeatable, scalable data and process driven management while embracing Wayfair’s entrepreneurial creative and fun atmosphere.

Hourly Pay : $21.01 - 23.52 per hour

Shift Shift

Sunday - Wednesday 5AM-3 : 30PM

Wednesday - Saturday 5AM-3 : 30PM

Benefits (Start Day 1!)

Peak Retention Bonus

Referral bonuses

Overtime hours & pay

Job Security

401(k) with company match

Wayfair company discount

Health benefits start day one

Growth opportunities (Conversions, Promotions, and more!)

Dozens of discounts and perks with partners!

What You'll Do

Create and manage a daily dispatch / load out plan for the Wayfair Operations team to ensure timely movement of merchandise

Manage daily communications which includes emails, Slack messages, and phone calls between carriers, our suppliers and our corporate team members

Liaise with key stakeholders to provide a 360-degree view of merchandise flow

Identify and communicate any exception or at-risk shipments, and offer solutions to ensure timely flow of goods

Manage carrier partners to ensure daily execution of all movements, review performance and develop improvements to the supply chain based on business priorities

Serve as the key operational contact for warehousing sites and carrier partners

Uphold Wayfair Standard Operating Procedures and Key Performance Indicators across the transportation network

Work with Wayfair site leaders to identify opportunities to improve volumetrics and reduce damages

Interact with fulfillment center associates, managers and leaders to be the gatekeeper on all truckload shipments to drive up cube metrics and increase speed to customer

This job will be stationed on the fulfillment center floor in a fast paced environment and the most qualified candidate will be able to make educated and spontaneous decisions to optimize our network

What You'll Need

1-3 years of Logistics Experience, specializing in transportation

Carrier planning experience, small parcel experience preferred

Proven track record in building relationships and handling operational exceptions with appropriate communication, and levels of engagement

Experience with JDA, Oracle, Manhattan or similar Transportation Management Systems

Demonstrated examples of KPI measurement and reporting

Proficient in Google Sheets and / or Excel

Experience with SQL / BigQuerry preferred but not required

Able to work well with multiple cross functional teams

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success.

We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair and world for all.

Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Last updated : 2024-05-23