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Since 1852 Smith & Wesson has empowered Americans with the freedom, equality, and security promised by the Declaration of Independence and guaranteed by the Bill of Rights.
It is this sense of safety and security that frees us to pursue our goals and dreams, define our future, and fulfill the promise of America.
BENEFITS
Location : Maryville, TN
Maryville, TN
Pay :
Wage for this position starts at $16.00
SCOPE - The Customer Service Representative is responsible for handling all order inquiries, both written and verbal, regarding existing or completed orders.
This position is the focal point for customer contact as it relates to inquiries on handgun and handcuff parts, aftermarket products (i.
e. apparel, gifts, accessories, repairs and services), and the placement of orders.
ESSENTIAL RESPONSIBLITIES
NOTE : This list presents only the principal duties of the position and is not intended to be comprehensive. The duties and responsibilities listed above may be changed or supplemented at any time in accordance with business needs and conditions.
EDUCATION AND EXPERIENCE
COMPETENCIES AND SKILLS
PHYSICAL DEMANDS
NOTE : Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT AND PERSONAL PROTECTIVE EQUIPMENT
Within any of our facilities, employees may be exposed to manufacturing noise, airborne liquid chemicals, fine particulate dust, ambient temperatures, and industrial lighting.
Work environment is similar to most manufacturing and distribution operations. May be exposed to excessive noise, temperatures, hazards associated with working around moving machinery, work in confined quarters, exposure to vibrations and shop lighting, continuous exposure to hot temperatures, may be humid, odors, dust, continuous exposure to mechanical hazards, and occasional exposure to chemical hazards.
The following Personal Protective Equipment is required :
Safety glasses with side shields and hearing protection required when on manufacturing floor
The use of additional personal protective equipment (PPE) may be required when a job task(s) is being completed in or around your assigned department or in another department, this includes safety eyewear, hearing protection, and safety footwear.
Revised 04 / 10 / 2023
This position is affected by TN move
The Customer Service Representative I is responsible for handling all order inquiries, both written and verbal, regarding existing or completed orders.
This position is the focal point for customer contact as it relates to inquiries on handgun and handcuff parts, aftermarket products (i.
e. apparel, gifts, accessories, repairs and services), and the placement of orders.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
NOTE : This list presents only the principal duties of the position and is not intended to be comprehensive. The duties and responsibilities listed above may be changed or supplemented at any time in accordance with business needs and conditions.
QUALIFICATIONS :
Experience, Competencies and Education
Language Skills
PHYSICAL DEMANDS :
NOTE : Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Personal Protective Equipment :
Work Environment :
Revised : 11 / 15 / 21
11 / 15 / 21
Equal Opportunity Employer Minorities / Women / Protected Veterans / Disabled
Last updated : 2024-05-02
Full Time
$35k-44k (estimate)
05/04/2024
06/21/2024
aob.com
Columbia, MO
200 - 500
The job skills required for Customer service representative include Customer Service, Data Entry, Verbal Communication, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.