Overview:

We are seeking a Support Specialist to join our team. The ideal candidate will be fluent in Spanish and English, possess excellent communication skills, and have a passion for providing exceptional customer service.

Responsibilities:

- Conduct outbound calls to assist customers with product inquiries and support
- Perform data entry tasks accurately and efficiently
- Utilize upselling techniques to promote additional products or services
- Communicate effectively with customers to resolve issues and provide solutions
- Collaborate with the sales team to enhance customer experience

Skills:

- Proficiency in Spanish and English languages is required
- Bilingual or multilingual capabilities are a plus
- Experience in outbound calling and data entry preferred
- Strong ability to upsell products or services
- Excellent communication skills to interact with customers effectively
- Prior experience in sales or customer service roles is beneficial

Join our team as a Support Specialist and contribute to our commitment to delivering outstanding customer support while utilizing your language skills and customer service expertise.

Job Type: Part-time

Pay: From $30.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Experience level:

• 2 years

Shift:

• 4 hour shift

Work setting:

• In-person

Ability to Relocate:

• Marcy, NY: Relocate before starting work (Required)

Work Location: In person