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Tech Providers Inc
Manheim, PA | Contractor
$37k-47k (estimate)
3 Weeks Ago
Tech Providers Inc
Manheim, PA | Contractor
$37k-47k (estimate)
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Tekberry
Manheim, PA | Full Time
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11 Months Ago
Customer Service
$37k-47k (estimate)
Contractor | Retail 3 Weeks Ago
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Tech Providers Inc is Hiring a Customer Service Near Manheim, PA

Position Title: Customer ServiceLocation: Manheim, PA - Onsite EssentialExpected Duration of Project: 12 month contract 
Job Requirements:
  • The CSR will partner with all parties informed of the status of open issues and will work closely with escalation partners to identify, document and monitor any and all exceptions to the standard processes to create a list of best practices.
  • Maintaining relationships with existing customers includes problem solving by the CSR, by consulting with dealers and ancillary partners.
  • Part of this process will include identifying, assessing and resolving these issues and determining who needs communication on these issues, including central functions such as IT or Product.
  • The CSR will provide responsive, timely telephone, chat and email support.
  • The CSR shall personally act as the single point-of-contact for their issues from identification through resolution as often as possible (i.e. take the call and handle internally vs. transfer or provide other contacts).
  • The CSR will also oversee/monitor the resolution to all problems, regardless of delegation to other department.

Job Summary

JOB TYPE

Contractor

INDUSTRY

Retail

SALARY

$37k-47k (estimate)

POST DATE

05/09/2024

EXPIRATION DATE

11/02/2024

WEBSITE

dli-net.com

HEADQUARTERS

Birmingham, AL

SIZE

<25

INDUSTRY

Retail

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