2 Jobs in Madison, MS
Yourcnb is Hiring a Customer Service Representative (Teller) Near Madison, MS
Reports to: Customer Service Representative Supervisor
Summary/ObjectiveThe Customer Service Representative I (CSR) is responsible for providing exceptional customer service, including sales and service functions, and making qualified referrals in a fast paced, process driven team environment. The CSR I establishes relationships with customers and provides services that help customers achieve their financial dreams.
Essential Functions
- Accurately processes transactions including deposits, night drop deposits, withdrawals, transfers, loan payments, official checks, money orders and credit card advances.
- Adheres to the bank’s Vision, Core Competencies and Moments of Truth while listening for referral opportunities and referring customers to the appropriate areas of the bank.
- Safeguards the bank’s assets by efficiently operating a cash drawer while following the bank’s policies and procedures and adhering to the Bank Operations Manual.
- Assists with any other duties assigned which may include maintaining the vault or ATM, and preparing daily reports.
- Continued education of regulations, policies, procedures and product knowledge.
Supervisory ResponsibilityThis position has no supervisory responsibilities.
Work EnvironmentThis job operates in a professional retail branch. This role routinely uses standard office equipment such as computers, phones, photocopiers, teller validators and scanners.
Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. Frequent repetitive movements of the hands and fingers are required. This position requires manual dexterity including the ability to lift files, open filing cabinets, and lift coins or currency up to 40 pounds. This position requires maneuvering around the branch, bending, and stooping as necessary. Specific vision abilities required include close vision and ability to adjust focus.
Position Type/Expected Hours of WorkThis is a full-time position. Days and hours vary according to the branch location. May include Saturdays.
TravelMinimal travel is expected for this position with the exception of float CSRs.
Required Education And Experience
- High School graduate or GED.
- Working knowledge of computer software.
- High energy with strong interpersonal, oral and written communication skills.
- Works well in a team environment.
- Customer service, cash handling or sales experience.
Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Summary
Full Time
$29k-35k (estimate)
05/31/2024
11/10/2024
yourcnb.com
Meridian, MS
100 - 200
Related Companies
The job skills required for Customer Service Representative (Teller) include Customer Service, CSR, Written Communication, Listening, Cash Handling, Credit Card, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative (Teller). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative (Teller). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative (Teller) positions, which can be used as a reference in future career path planning. As a Customer Service Representative (Teller), it can be promoted into senior positions as a Teller III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative (Teller). You can explore the career advancement for a Customer Service Representative (Teller) below and select your interested title to get hiring information.
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