Customer Service Representative Supervisor. Classification. Non-Exempt. Reports to. Bank Manager or Assistant Bank Manager. Summary/Objective. The Customer Service Representative Supervisor (CSR Supervisor) is considered a critical link between the bank and its customers and plays a vital role in the branch’s success. A CSR Supervisor is responsible for providing exceptional customer service, including sales and service functions, and making qual...
Customer Service Representative. Classification. Non-Exempt. Reports to. Customer Service Representative Supervisor. Summary/Objective. The Customer Service Representative (CSR) is responsible for providing exceptional customer service, including sales and service functions, and making qualified referrals in a fast-paced, process-driven team environment. The CSR establishes relationships with customers and provides services that help customers ac...
Job Description. Creative Manager. Classification. Exempt. Reports to. Director of Marketing and Corporate Communication. Date. November 3, 2025. Summary/Objective. The Creative Manager is responsible for managing marketing and communication projects through the entire creative process while maintaining the integrity of the Citizens National Bank brand. This responsibility includes functioning as a liaison between the bank and its various marketi...
Job Description. Mortgage Processor. Classification. Non-Exempt. Reports to. Mortgage Operations Team Lead. Summary/Objective. The Mortgage Processor is responsible for processing Secondary Market and Express Mortgage loans including In-House, conforming Fannie Mae Conventional, FHA, VA and USDA loans in a timely manner while keeping close communication with the Mortgage Originator throughout the entire process. Primary Functions. Review initial ...
Job Description. Relationship Banker III. Classification. Exempt. Reports to. Senior Relationship Banker or Regional President. Summary/Objective. The Relationship Banker III is responsible for establishing and growing relationships within the bank. This involves making sales calls and developing a rapport with the customer or potential customer. Growth goals for all RBs are established for loans, deposits, and fee income, while the RB is also as...
Job Description. Relationship Banker III. Classification. Exempt. Reports to. Senior Relationship Banker or Regional President. Summary/Objective. The Relationship Banker III is responsible for establishing and growing relationships within the bank. This involves making sales calls and developing a rapport with the customer or potential customer. Growth goals for all RBs are established for loans, deposits, and fee income, while the RB is also as...
Job Description. Customer Service Representative Supervisor. Classification. Non-Exempt. Reports to. Bank Manager or Assistant Bank Manager. Summary/Objective. The Customer Service Representative Supervisor (CSR Supervisor) is a critical link between the bank and its customers and plays a vital role in the branch’s success. A CSR Supervisor is responsible for providing exceptional customer service, including sales and service functions, and makin...
Job Description. Customer Service Representative. Classification. Non-Exempt. Reports to. Customer Service Representative Supervisor. Summary/Objective. The Customer Service Representative (CSR) is responsible for providing exceptional customer service, including sales and service functions, and making qualified referrals in a fast-paced, process-driven team environment. The CSR establishes relationships with customers and provides services that ...
Job Description. Customer Service Representative. Classification. Non-Exempt. Reports to. Customer Service Representative Supervisor. Summary/Objective. The Customer Service Representative (CSR) provides exceptional customer service, including sales and service functions, and makes qualified referrals in a fast-paced, process-driven team environment. The CSR establishes customer relationships and provides services that help customers achieve thei...
Job Description. Customer Service Representative. Classification. Non-Exempt. Reports to. Customer Service Representative Supervisor. Summary/Objective. The Customer Service Representative (CSR) is responsible for providing exceptional customer service, including sales and service functions, and making qualified referrals in a fast-paced, process-driven team environment. The CSR establishes relationships with customers and provides services that ...
Job Description. Customer Service Representative. Classification. Non-Exempt. Reports to. Customer Service Representative Supervisor. Summary/Objective. The Customer Service Representative (CSR) is responsible for providing exceptional customer service, including sales and service functions, and making qualified referrals in a fast-paced, process-driven team environment. The CSR establishes relationships with customers and provides services that ...
