44 Jobs in MIRAMAR BEACH, FL
Hilton Sandestin Beach Golf Resort & Spa is Hiring a Reservations Agent Near Miramar Beach, FL
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Free daily meal service (lunch or dinner)
- Health insurance
- Paid sick time
- Paid time off
- Vision insurance
To answer telephone inquiries in a friendly and courteous manner, employ sales techniques in order to secure and process reservations for guest accommodations in a timely manner consistent with Hilton's high standards of quality.
Essential Functions:
- Greet guests via telephone and complete the booking process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, promoting marketing programs, and providing information regarding property and local area.
- Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.
- Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy.
- Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.
- All other duties as assigned by your supervisor
- Operate facsimile machines to send, and receive faxes. Notify guests using the message function in the guest’s reservation.
- Use the photocopier to make copies of items as required.
- Verify credit card authorizations for processing advance deposits.
- Other duties as assigned by supervisor such as assisting PBX operators, inputting Sales group lists or special reservations for Conference/Catering Department
- Ability to effectively deal with customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger to collect accurate information.
- Ability to listen effectively and to speak English clearly over the telephone.
- Ability to access, read, and accurately input information using a moderately complex computer system.
- Ability to establish and maintain effective working relationships with employees, customers, and patrons.
- Ability to sit for extended periods of time.
- Ability to follow written and or verbal instructions in English.
- Ability to communicate effectively in English in writing and orally.
- No prior experience required. Prior communications, reservations, hospitality and/or computer
- experience preferred.
Due to the seasonal and business nature of the hospitality industry, employees may be required to work varying schedules and hours to reflect the staffing needs of the hotel.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Summary
Full Time
Accommodations
$46k-60k (estimate)
06/20/2024
07/18/2024
The job skills required for Reservations Agent include Communicates Effectively, Credit Card, etc. Having related job skills and expertise will give you an advantage when applying to be a Reservations Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Reservations Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Reservations Agent positions, which can be used as a reference in future career path planning. As a Reservations Agent, it can be promoted into senior positions as a Travel Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Reservations Agent. You can explore the career advancement for a Reservations Agent below and select your interested title to get hiring information.
If you are interested in becoming a Reservations Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Reservations Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Reservations Agent job description and responsibilities
Also known as travel clerks or reservationists, reservation agents provide booking and reservation services to customers.
02/20/2022: Charlotte, NC
Reservation agents assist consumers when booking travel arrangements, such as hotel rooms, airline tickets, rental cars and cruise cabins.
01/02/2022: Anchorage, AK
Assist to make all room reservations and ensure maximize room revenue for all and ensure all reservation detail update on all computers within required operating procedures.
01/11/2022: Pierre, SD
Process reservations that require direct communication with the service provider through both email and telephone.
02/23/2022: Amarillo, TX
Most reservation agents of all types are required to maintain some sort of records with all transactions from that day of service.
03/14/2022: Florence, SC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Reservations Agent jobs
Reservation Agents must be very knowledgeable on the services they are selling or promoting.
03/08/2022: Port Arthur, TX
Reservationists often work with multiple reservations at a time and need to be able to multitask.
03/03/2022: Twin Falls, ID
Some travel agents work for vacation destinations and use their experience to help sell travel packages to potential customers.
02/26/2022: Fayetteville, NC
Maintain a positive demeanor while working quickly to create reservations successfully and resolve any issues.
01/24/2022: New Haven, CT
Some agencies prefer reservations agents with firsthand experience visiting a country.
01/10/2022: Pascagoula, MS
Step 3: View the best colleges and universities for Reservations Agent.
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