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South Central Family Health Cent
Los Angeles, CA | Full Time
$40k-48k (estimate)
1 Month Ago
Patient service representative
$44k-56k (estimate)
Full Time | Ancillary Healthcare Just Posted
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South Central Family Health Center is Hiring a Patient service representative Near Los Angeles, CA

Job Type

Full-time

Description

Title : Patient Services Representative

Base Salary Range : $43,680 - $45,760 plus benefits

FTE : Full-time, Non-Exempt

Company intro : South Central Family Health Center (SCFHC) is a primary health care clinic that has been committed to providing quality health care for uninsured families and individuals for more than 37 years.

Our Mission : The Mission of South Central Family Health Center is to improve the quality of life for the diverse Community of inner city Los Angeles by providing affordable and comprehensive health care and education in a welcoming and multi-cultural environment.

To lead the way in health care in South Los Angeles, as the premier provider and employer of choice offering comprehensive, high quality, affordable, efficient and culturally responsive services.

Responsibilities : The Patient Services Representative receives and registers patients, make / cancels appointments, provides referrals to other departments or services, helps walk-in patients obtain appropriate appointments or services, facilitates patient flow, assists patients in completing required documents, and retrieves and files medical charts.

This position provides support to Medical, Dental, and Behavioral Health services.

  • Answers multi-line telephone, ensuring that all calls are channeled to, and responded by the appropriate personnel
  • Makes reminder calls to patients regarding scheduled appointments and follow-up medical care
  • Conducts intake and outtake of patients
  • Schedules patient appointments and enters required information in the computer system in an accurate and timely manner
  • Obtains demographic, insurance and financial information from patient or guarantor.
  • Ensures medical necessity compliance by obtaining necessary data, reviewing Compliance System, communicating information to patient or guarantor and obtaining necessary signatures
  • Protects the financial integrity of SCFHC by collecting patient liability, establishing payment arrangements, discussing payment options and screening for eligibility
  • Verifies insurance eligibility and benefits and ensures all notifications and authorizations are completed within the required timeframes
  • Posts payments in the computer system and generates the appropriate patient receipts
  • Monitors, reviews and resolves patient account issues on assigned reports
  • Communicates in an effective and professional manner with Physicians, ancillary departments, nursing units, office staff, insurance companies, as well as patients and their families.
  • Daily use of NextGen Electronic Health Record (EHR) system
  • Assist in opening / closing clinic

Requirements

Qualifications :

  • High School Diploma or equivalent
  • Bilingual and Bi-literate Spanish / English preferred
  • Must have minimum of 1-2 years or more clinical experience as a PSR

Top benefits or perks : As a team member at South Central Family Health Center, you'll enjoy competitive wages and generous benefits :

  • Benefits : Health care, dental, life insurance
  • 403 (b) Retirement plan
  • Education Reimbursement
  • Career development : Entry-level employees have opportunities to work in management, HR or other areas of the company
  • Last updated : 2024-05-30

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ancillary Healthcare

SALARY

$44k-56k (estimate)

POST DATE

06/01/2024

EXPIRATION DATE

08/31/2024

WEBSITE

scfhc.org

HEADQUARTERS

LOS ANGELES, CA

SIZE

50 - 100

FOUNDED

1981

CEO

JESS NORIEGA

REVENUE

$10M - $50M

INDUSTRY

Ancillary Healthcare

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About South Central Family Health Center

For 40 years, South Central Family Health Center (SCFHC) has played a major role in filling the void for comprehensive health services in the historically underserved and uninsured population of South Los Angeles. The services provided directly address healthcare issues prevalent among geographically and economically disadvantaged individuals and families. Since its inception, SCFHC has been in the forefront committed to addressing healthcare disparities in a competent and linguistically appropriate manner. SCFHC has more than 230 staff members of which 30 are clinicians who provide the direct ... medical services, treatment and care to patients. In 2002, SCFHC was designated as a Federally Qualified Health Center (FQHC) 330 Clinic. Such qualifications require adhering to strict Government standards of providing quality comprehensive service delivery and detailed reporting directly to the Federal Government. We have expanded service locations to the city of Huntington Park, Cudahy and opened a school based health centers at Jefferson High School (L.A.) and at the Elizabeth Learning Center (Cudahy) as well as improved our clinics to better serve our patients needs. We want to provide quality healthcare to you and your family and we are striving to do the best we can to make your experience a pleasurable one. SCFHC takes great pride in its leadership role as a community clinic and feels very fortunate to have talented Clinicians, Administrators, and a committed and visionary Board of Directors all working together for our patients. Collectively, we will set SCFHC on a path of continued growth and expansion by reinforcing our mission to provide high-quality primary care and education services to the residents in South Los Angeles and Southeast Los Angeles County and beyond. More
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The job skills required for Patient service representative include Patient Flow, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient service representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient service representative positions, which can be used as a reference in future career path planning. As a Patient service representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient service representative. You can explore the career advancement for a Patient service representative below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

01/31/2022: Chico, CA

May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.

01/20/2022: Akron, OH

Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.

02/08/2022: Florence, SC

Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.

02/17/2022: Terre Haute, IN

A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

02/17/2022: Saginaw, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

01/18/2022: Amarillo, TX

Patient confidentiality must remain a primary concern.

01/31/2022: Sioux City, IA

Know how to feel, express and receive gratitude.

02/15/2022: Akron, OH

Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

01/02/2022: Norfolk, VA

Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

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Step 3: View the best colleges and universities for Patient Service Representative.

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