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Description
We are seeking a highly motivated and enthusiastic Client Care Coordinator to join our team at North Penn Animal Hospital. The ideal candidate must have a passion for providing exceptional customer service and be able to exceed customer expectations.
Responsibilities:
- Greet clients and their pets with a warm and friendly demeanor
- Answer phone calls and schedule appointments. Follow established hospital policies and procedures.
- Provide accurate information to clients regarding services and products
- Process payments and maintain accurate records
- Maintain a clean and organized reception area
- Work collaboratively with the veterinary team to ensure the best possible care for our patients
- Multitask and prioritize tasks in a fast-paced environment
Requirements:
- High school diploma or equivalent
- Minimum of 1 year of experience in a customer service role
- Excellent communication and interpersonal skills
- Ability to work in a team environment
- Strong organizational and multitasking skills
- Ability to work in a fast-paced environment
- Passion for animals and their well-being
If you are a highly motivated individual who is passionate about providing exceptional customer service and enjoys working in a fast-paced environment, we encourage you to apply for this exciting opportunity.
Full Time
$40k-50k (estimate)
01/25/2024
07/21/2024
npah.com
LANSDALE, PA
50 - 100
Private
JOSEPH ROSSI
$10M - $50M
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Quotes from people on Client Care Coordinator job description and responsibilities
Compassionate, knowledgeable, and collaborative, the patient care coordinator also collaborates with other members of the care team to look after patients within the healthcare facility.
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Managing client database and updating client account records.
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Provide patient centric care using virtual communications, care pathways, remote patient monitoring and a host of other tools.
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Ensure staff have adequate training and support to help clients with ways to overcome these barriers so they can access the services they need.
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Complete patient care goes beyond caring for the patient’s physical problems. Patients may experience additional stress related to their financial situation, familial relationships, and even their physical environment.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Care Coordinator jobs
Account coordinators can earn certifications to gain a deeper knowledge of their daily responsibilities, test their skills and advance their careers.
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An account coordinator provides day-to-day administrative support to account executives.
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While some account coordinator roles are entry-level positions, most applicants need to have relevant work experience or certifications.
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Healthcare Customer Care Representatives should also have an attitude to learn and develop continuously.
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