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Job Duties and Responsibilities
1. Follow California Detox’s policies, procedures, and protocols.
2. Types and performs data entry as needed for communication purposes.
3. Organizes and upload documents to client files. (if applicable)
4. Conforms to all necessary quality assurance standards.
5. Drug tests clients effectively according to California Detox Waived Testing procedures.
6. Greets scheduled visitors and coordinates to appropriate area or person.
7. Follows up with facility rules and expectations, helps clients comply with contracts.
8. Organizes California Detox’s cleaning supplies and materials.
9. Makes copies of printed materials.
10. “Observe and Report” for overall client care
11. Assess Clients for detoxification systems and performs all necessary documentation regarding clients (ie: rounds q 30m, vitals)
12. Communicates effectively Program Director about Treatment Technician competency and completion of job duties and responsibilities.
Expectations
1. DEPENDABILITY - Employee can be counted on to complete assigned tasks in a timely manner with little supervision. Accepts responsibility when necessary to see that the job gets done.
2. ATTENDANCE AND PUNCTUALITY - Is prompt and on time for work, assignments and meetings. Notifies supervisor prior to lateness or absence. Understands that excess absences pose a hardship on other employees.
3. JOB SKILLS AND KNOWLEDGE - Employee completes all chart related documents and correspondence for assigned clients in a timely manner.
4. QUANTITY AND QUALITY OF WORK – Cares about the quality and accuracy of work being produced. Accepts responsibility for completing job tasks. Uses time productively and efficiently.
5. ATTITUDE – Demonstrates a cooperative, positive, and enthusiastic attitude toward fellow employees, clients and visitors. Maintains a positive attitude in carrying out assignments and is helpful and courteous to fellow employees.
6. CONFIDENTIALITY - Know and follows confidentiality law and procedures at all times.
7. COMMUNICATION SKILLS-Is effective in written and oral expression. Demonstrates proper telephone etiquette and able to communicate easily with clients, referral sources, and visitors in an appropriate manner. Relates to clients and co-workers in a respectful and professional manner.
8. CONDUCT – Conducts one’s self in a manner consistent with the agency’s code of ethics and code of conduct. Shows professionalism in office setting.
9. FLEXIBILITY / HANDLING EMERGENCIES – Responds well to changing situations or routines. Handles crisis situation calmly and professionally.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.
1. Individual is knowledgeable of and enforces California Detox’s policies, procedures, and protocols.
2. Individual is proficient in typing and performing data entry as needed for communication purposes
3. Individual can organize and upload documents to client files. (if applicable)
4. Individual conforms to all necessary quality assurance standards.
14. Individual has effective Communication with Program Director about Treatment Technician competency and completion of job duties and responsibilities.
Minimum Qualifications
Education / Experience
· Has a high school diploma or GED
· Licensed, Certified, or Registered Drug and Alcohol Technician or Counselor, with a certifying organization recognized by DHCS
Certificates and Licenses
· Has CPR and First Aid certifications
· RADT-1 at time of hire.
Health Clearance
· Passes mandatory health and drug screen
· Has had a tuberculosis (TB) test 60 days prior to hire or at minimum 7 days after employment.
· Completes and passes annual TB testing.
Knowledge
· An acute understanding of counseling and other treatment procedures for alcoholism and drug addiction related problems.
· A knowledge of regulations concerning alcoholism and drug addiction treatment.
· Working knowledge of alcoholism and drug addiction and treatment procedures for such illness.
Work Environment Characteristics
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Noise Level – usually quiet
· Physical Demands – employee is frequently required to sit; employee must occasionally lift and / or move up to 25 pounds
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
License/Certification:
Work Location: In person
Full Time
$42k-53k (estimate)
05/08/2024
09/03/2024
The job skills required for Support Staff include Data Entry, Communicates Effectively, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Support Staff. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support Staff. Select any job title you are interested in and start to search job requirements.
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