1 Job in La Grange, IL
One way safety is Hiring a Customer Service Representative Near La Grange, IL
Benefits/Perks
Competitive Compensation
Paid Time Off
Career Growth Opportunities
Job Summary
We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.
Responsibilities
Receive a high volume of inbound calls and emails
Identify the reason for the customer’s call, collect relevant information, and provide solutions
Refer to premade scripts for a variety of customer service topics
Use best practices in customer service techniques to develop rapport and build relationships with customers
Document all customer interactions
Meet personal and team quotas
Attend trainings to maintain up-to-date skills and knowledge
Qualifications
High school diploma/GED
Previous experience as a Customer Service Representative or in a similar role is preferred
Comfortable using computers and customer management software
Excellent phone and verbal communication skills
Understanding of active listening techniques
Ability to work well under pressure
Highly organized with the ability to prioritize projects and manage time effectively
Job Summary
Full Time
$39k-49k (estimate)
05/31/2024
06/16/2024
onewaysafety.com
LA GRANGE, IL
25 - 50
2014
MEG SHANLEY
$5M - $10M
Medical Technology
Related Companies
About One way safety
One Way Safety is a full line safety distributor specializing in safety services. Our safety services include temporary safety supervisors, rescue teams, hole watch/fire watch, permit writers, and safety auditors. We also sell safety equipment, rent equipment, and repair equipment. We offer complete turnkey respiratory services including the MEQ, fit test, supplied air trailers, and a compressor to fill. We rent and repair gas detection, fall protection, PID,, and rescue equipment. We rent supplied air trailers and carts, SCBA, escape packs, ska paks, and more. We offer drug testing, respiraot ...
ry fit testing, audiometric testing, blood test for metals and lead. Our sales team is experienced to assist you with all of your safety needs.
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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
