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2 Jobs in Kenner, LA

Total Tire Solutions LLC
Kenner, LA | Full Time
$69k-91k (estimate)
2 Months Ago
Monro, Inc.
Kenner, LA | Full Time
$47k-60k (estimate)
1 Month Ago
Service Manager
$69k-91k (estimate)
Full Time | Retail 2 Months Ago
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Total Tire Solutions LLC is Hiring a Service Manager Near Kenner, LA

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Paid time off
The Service Manager is responsible for the effective operation of the service center. Ensuring the service center operates under safe conditions according to established policies and procedures . The Service Manager will deliver expected sales and customer service results through in-shop execution of programs and standards. This individual provides inspirational leadership and direction to all service associates, and is responsible for developing a dynamic high performance team.
Benefits/Perks
  • Career path & Advancement Opportunities
  • Competitive Compensation
  • Paid time off
  • Paid holidays
  • Performance Based bonuses
  • Paid training
  • Company discounts
Job Summary
We are looking for a Service Manager to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, strong process & procedure knowledge and previous management experience.
Every day is different in our busy tire & service service center! You will be responsible for a variety of tasks, including overseeing a team of mechanics and technicians, overseeing a comprehensive vehicle inspection process, quickly and accurately writing service tickets as well as addressing customer inquiries, and managing inventory.
Responsibilities
  • Manage a team of commercial service professionals to ensure a high level of vehicle service and customer satisfaction while maintaining profitability
  • Ensure comprehensive vehicle inspections are performed in an accurate and timely manner
  • Ensure repairs and maintenance tasks are safely & thoroughly completed in a timely manner
  • Mentor employees on best practices for improving service, sales and customer service techniques
  • Oversee day-to-day operations of the service department
  • Manage the flow of service department paperwork, including work orders, inventory, invoices and maintenance records
  • Take after hours calls on rotation
Qualifications
  • High school diploma or GED required, bachelor’s degree preferred
  • Valid state-issued driver’s license and clean driving record are required
  • Successful completion of a pre-employment drug and background screening
  • At least two years of experience as an service writer or service advisor is required. Experience as an automotive service manager is preferred
  • Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$69k-91k (estimate)

POST DATE

04/23/2024

EXPIRATION DATE

06/22/2024

WEBSITE

totaltiresolutions.com

HEADQUARTERS

Baton Rouge, LA

SIZE

<25

INDUSTRY

Retail

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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

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The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

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The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

01/17/2022: Lansing, MI

Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

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Responsible for understanding each customer's expectations and delivering services as needed.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

01/13/2022: Middlesex, NJ

A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

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Experienced leader with proven record providing exceptional customer service operations.

01/21/2022: Grand Rapids, MI

Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

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The service manager must also be able to work under stress besides handle stress.

12/20/2021: Pittsburgh, PA

Step 3: View the best colleges and universities for Service Manager.

Butler University
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