1 Job in Kansas, KS
360 Recruiter Accelerator is Hiring a Customer Account Manager Near Kansas, KS
Our client is seeking a highly motivated and experienced Customer Account Manager to join their team. The successful candidate will be responsible for managing and nurturing customer relationships, ensuring customer satisfaction, and driving revenue growth.
The Opportunity:
- Manage and develop relationships with assigned accounts
- Build and maintain a strong understanding of the customer's business needs and goals
- Understand and communicate the value proposition of our products and services to customers
- Identify opportunities to upsell and cross-sell products and services to existing customers
- Collaborate with internal teams to resolve customer issues and ensure customer satisfaction
- Monitor customer satisfaction levels and take action to address any issues
- Provide regular updates to management on account activity and revenue growth
- Utilize Salesforce and Epicor systems to manage customer accounts and maintain accurate records
- Attend trade shows and events as needed to build relationships with customers and prospects
Requirements:
- Bachelor's degree in business or a related field
- 1-3 years of experience in customer account management or sales in a manufacturing company, electronics is highly preferred
- Knowledge of Salesforce and Epicor systems
- Excellent communication and interpersonal skills
- Experience in the Aerospace and Defense industry a plus.
- Ability to build and maintain strong customer relationships
- Strong problem-solving skills and ability to think creatively
- Ability to work independently and as part of a team
- Willingness to travel as needed
- Due to ITAR requirements, all candidates MUST be US Citzens or US Permanent Residents (ie Green Card)
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
Travel requirement:
- No travel
Ability to Commute:
- Kansas City, KS (Required)
Ability to Relocate:
- Kansas City, KS: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
$88k-120k (estimate)
05/25/2024
09/20/2024
The job skills required for Customer Account Manager include Account Management, Products and Services, Customer Relationship, Salesforce, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Account Manager positions, which can be used as a reference in future career path planning. As a Customer Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Account Manager. You can explore the career advancement for a Customer Account Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Account Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Account Manager job description and responsibilities
A good Account Manager must be customer focused to build trust with customers.
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Manage the collections process while acting as a customer counselor by discussing benefits of timely lease agreement renewal payments.
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Providing technical support to customers before and after-sales.
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Stimulated customer retention through engagement of new group administration and establishing accuracy and completeness.
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The Customer Account Manager will lead the upsell and renewal strategy within a defined territory.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Account Manager jobs
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
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Schedules customer meetings and travels to customer locations as required.
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Think about the skills needed to handle an angry customer.
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Establish a dynamic team, and restructure as appropriate.
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Upsells should align with customer goals.
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Step 3: View the best colleges and universities for Customer Account Manager.
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