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ResultsCX
Jacksonville, NC | Full Time
$36k-46k (estimate)
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Healthcare Customer Service Representative
ResultsCX Jacksonville, NC
$36k-46k (estimate)
Full Time Just Posted
Save

ResultsCX is Hiring a Healthcare Customer Service Representative Near Jacksonville, NC

Have you ever been on LinkedIn or Facebook and seen pictures of work teams that are super close, having the best time, post non-stop about how meaningful their work is, and seem to enjoy a new work perk every other week? That is this team! Our Jacksonville NC site team is huge into helping the community, making work fun, and consistently brings it's agents together to make memories.

We are currently looking for Healthcare Customer Service Agents that would be the perfect addition to this team! Our agents will support members, providers, and pharmacies with their inquiries on Client plan's and pharmacy matters.

Here are the basics:

  • This position is full time, permanent, and would start on site this June
  • Our team works on site for their 8 hour shift Monday through Friday, between the hours of 8:00am-10:30pm EST
  • Starting pay is $13/hr during training, and $14 once you graduate training!

So if you have the type of personality that thrives on social connection, work events, in person mentoring, and uncapped career growth and you want to hear more about how ResultsCX could be your career endgame, apply today through Indeed so we can schedule you for a MS Teams interview!

Job Type: Full-time

Pay: $13.00 - $14.00 per hour

Expected hours: 40 per week

Benefits:

  • Employee assistance program
  • Paid time off
  • Paid training

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

  • healthcare: 1 year (Preferred)

Ability to Commute:

  • Jacksonville, NC 28540 (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$36k-46k (estimate)

POST DATE

06/09/2024

EXPIRATION DATE

10/06/2024

WEBSITE

www.results-cx.com

HEADQUARTERS

Fort Lauderdale, Florida

SIZE

15,000 - 50,000

CEO

Kaitlyn Larrabee

REVENUE

$1B - $3B

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About ResultsCX

As an organization obsessed with measuring outcomes, we know the importance of a proven operating model for maximizing the performance of people, process, and technology.

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The job skills required for Healthcare Customer Service Representative include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Healthcare Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Healthcare Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Healthcare Customer Service Representative positions, which can be used as a reference in future career path planning. As a Healthcare Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Healthcare Customer Service Representative. You can explore the career advancement for a Healthcare Customer Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Healthcare Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Healthcare Customer Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Healthcare Customer Service Representative job description and responsibilities

There are many traditional tasks handled by Healthcare Customer Service Representative, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.

03/22/2022: Columbus, MS

Health care customer service representatives are tasked with providing medical customers with excellent customer support.

02/18/2022: Troy, NY

The healthcare customer service representative provides end-to-end customer support to customers seeking medical advice.

03/24/2022: Albany, NY

Healthcare Customer Service Representatives typically use a telephone, computer, and other office equipment.

01/07/2022: Baltimore, MD

Proficiently and professionally responding to customer questions pertaining to orders, product availability, backorders, price, products and services, procedures and policy.

01/24/2022: Fresno, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Healthcare Customer Service Representative jobs

Most customer service positions require a high school diploma and familiarity with computers.

03/04/2022: Everett, WA

Consider a professional certification.

02/07/2022: New London, CT

Previous customer service, medical, or retail experience can be helpful, but companies also train employees that are new to the field.

02/08/2022: Sioux Falls, SD

Review the skills and techniques needed to be a successful customer service representative.

01/16/2022: Champaign, IL

Previous customer service and healthcare receivables experience preferred if you're eyeing for this position.

02/20/2022: Sarasota, FL

Step 3: View the best colleges and universities for Healthcare Customer Service Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College