Operation Assistant Duties and Responsibilities

On a regular basis, an Operation Assistant Position need to:

• Communicate with Customers
• Process Customers orders
• Carry out other tasks as requested by managers
• Responsible for providing a positive customer experience that leads to improved satisfaction and sales.
• process transactions accurately and efficiently in a fast-paced environment while simultaneously introducing products that meet the customers’ needs
• Under the general supervision of the Operation Manager, an Operation Manager Assistant is responsible for maintaining a positive, helpful attitude and approach in providing excellent customer service to all customers.

Preferred Candidate Will Have the Following:

• MS Office/Excel and other computer-related systems will be used to gather supporting information and produce reports.
• This position must complete orders accurately and timely.
• Requires organization and planning skills along with being very detailed with all work assignments.
• College degree.
• Ability to work independently under various levels of pressure.
• Ability to effectively respond to a wide range of urgent requests and changes on a regular basis.
• Ability to follow visual, verbal, and written instructions
• English written and verbal communication skills. Detail-oriented, analytical skills.
• Bilingual: speak, write and read English and Chinese preferred.
• Working understanding of shipment forwarding / custom declaration.
• Must be able to handle a large volume of work; extra hours may be necessary at times
• Reliable
• Ability to sit or stand in one place for extended periods
• Experience in Sage 50 accounting program.
• Experience with Customer Care preferred;
• Able to work full time, Monday through Friday.
• U.S. Citizen or Green Card

Job Type: Full-time

Pay: $20.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• Health insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends
• Overtime

Experience:

• Microsoft Excel: 1 year (Preferred)
• Sage 50 Accounting: 1 year (Preferred)

Ability to Commute:

• City of Industry, CA 91748 (Preferred)

Ability to Relocate:

• City of Industry, CA 91748: Relocate before starting work (Preferred)

Work Location: In person