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Overview:
Puente Hills Subaru is seeking highly motivated and customer-oriented individuals to join our team as a Service Business Development Center Representatives. As a BDC Representative, you will play a crucial role in driving service business and providing extraordinary customer service. This is an excellent opportunity for someone with strong communication skills and a passion for the automotive industry.
Primary Responsibilities:
- Conduct outbound sales calls to prospective service customers
- Respond to customer inquiries via phone, email, and text
- Schedule appointments for customers to visit the dealership
- Follow up with potential leads to convert them into service opportunities
- Maintain accurate and up-to-date customer information in the CRM system
- Collaborate with service team
- Provide extraordinary customer service throughout the service process
Ideal Candidates:
- Previous experience in sales or customer service is preferred
- Excellent communication skills, both verbal and written
- Strong organizational skills with the ability to prioritize tasks effectively
- Familiarity with automotive service processes and terminology is an advantage
- Ability to work in a fast-paced environment and meet deadlines
- Proficiency in using CRM systems and other sales tools
- Professional phone etiquette and strong interpersonal skills
- Bilingual in English and Spanish is a plus
Join our team and be part of a dynamic dealership that values its employees' contributions. We offer competitive compensation and benefits packages, including opportunities for career advancement within our organization.
- Monthly Bonuses for Performance
- Medical, Dental, Vision Benefits
- 401k and Paid Time Off
Job Type: Full-time
Pay: $16.50 - $20.50 per hour
Experience:
Ability to Commute:
Work Location: In person
Full Time
$40k-50k (estimate)
05/19/2024
09/14/2024
The job skills required for Service BDC Representative include Customer Service, Communication Skills, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Service BDC Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service BDC Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service BDC Representative positions, which can be used as a reference in future career path planning. As a Service BDC Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service BDC Representative. You can explore the career advancement for a Service BDC Representative below and select your interested title to get hiring information.