12 Jobs in Indianapolis, IN
MSI is Hiring a Customer Care Representative Near Indianapolis, IN
At our innovative event marketing firm, we specialize in crafting impactful and memorable experiences for our clients. Committed to excellence, we pride ourselves on delivering top-notch service to both clients and event attendees. Join our team and be part of an exciting journey where every interaction is an opportunity to make a lasting impression.
We're seeking a dedicated Customer Care Representative to ensure that our clients and event attendees receive exceptional service at every touchpoint. As the face of our firm, you'll play a crucial role in maintaining positive relationships, addressing inquiries, and ensuring a seamless experience for all.
Responsibilities:
- Serve as the primary point of contact for client inquiries, providing timely and accurate information.
- Build and nurture strong relationships with clients, understanding their needs and preferences.
- Assist event attendees with inquiries regarding event details, registrations, and general information.
- Provide a warm and welcoming experience to enhance attendee satisfaction.
- Address and resolve customer concerns promptly and effectively.
- Collaborate with internal teams to ensure smooth problem resolution and communication.
- Maintain clear and professional communication across various channels.
- Keep clients and attendees informed about event updates, changes, and important information.
Qualifications:
- Exceptional communication skills, both verbal and written.
- Ability to convey information clearly, concisely, and courteously.
- Strong customer-centric mindset with a passion for delivering outstanding service.
- Previous experience in customer service or a related field is preferred but not required.
- Quick thinking and adaptability to address challenges as they arise.
- Empathy and ability to understand and address customer concerns effectively.
- Detail-oriented with excellent organizational skills.
Job Summary
Full Time
Wholesale
$36k-45k (estimate)
04/16/2024
08/14/2024
msisurfaces.com
HAYWARD, CA
1,000 - 3,000
1975
MANAHAR SHAH
<$5M
Wholesale
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About MSI
Founded in 1975, MSI is a leading nationwide distributor of flooring, countertop, wall tile and hardscaping products. Headquartered in Orange, California, MSI maintains more than 20 distribution centers across the United States and Canada. MSIs product line includes an extensive offering of natural stone, porcelain, ceramic, glass and quartz products imported from 36 countries on six continents. MSI imports over 38,000 containers per year and manages an inventory of over 125 million square feet, including over 300,000 slabs of natural stone and quartz. In addition, MSI has purchasing offices i ...
n India, China, Brazil, and Turkey. MSIs strategy is to work with our customers to enhance the homes and projects of consumers in North America by providing a wide selection of products that are innovative, affordable, and accessible from a single supplier. MSI offers the most competitively priced products with the widest selection and most rapid delivery times available. MSI's selections include over 5,000 SKUs including natural stone (granite, marble, travertine, slate, limestone, quartzite and sandstone), porcelain, ceramic, glass and quartz. For more information on MSI, please visit www.msistone.com.
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The job skills required for Customer Care Representative include Customer Service, Communication Skills, Customer Care, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Representative positions, which can be used as a reference in future career path planning. As a Customer Care Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Representative. You can explore the career advancement for a Customer Care Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Representative job description and responsibilities
They help customers with their queries and complaints.
01/08/2022: Anchorage, AK
Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.
02/16/2022: Ventura, CA
That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.
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Resolves customer questions and problems regarding accounts, payments, products, and services.
03/11/2022: San Antonio, TX
A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.
01/21/2022: Ann Arbor, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Representative jobs
Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.
02/01/2022: Pittsburgh, PA
Workers must be patient and polite, especially when dealing with difficult or angry customers.
02/04/2022: Binghamton, NY
Learn the basics, then move on to bigger things.
01/01/2022: Lubbock, TX
Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.
03/13/2022: Modesto, CA
Step 3: View the best colleges and universities for Customer Care Representative.
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