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The Guest Relations/Concierge Associate serves as the first point of contact for our residents and visitors. The primary role of the Concierge is to provide excellent customer service and be a source of support to residents and teammates alike.
Education, Experience, and Licensure Requirements
High school graduate or equivalent
Prior experience in Skilled Nursing preferred.
Specific Job Requirements
Monitors all incoming public traffic.
Receives guests in a courteous, polite, and warm manner.
Respond to the needs of residents, families, and visitors by providing immediate assistance.
Makes sure that the front is covered and not left unattended.
Appropriately and accurately prepares and distributes routine correspondence.
May provide clerical and administrative support to the various departments.
Receive and follow reception schedule/instructions from supervisor and as outlined in established policies and procedures.
Operate paging/telephone system as required.
Answer telephone determines nature of call and relay information or route call as appropriate.
Other duties as assigned.
Qualifications:
Ability to answer the telephone, take detailed messages, respond to verbal inquiries, take directions from different sources, handle multiple tasks and be organized in a fast-paced environment.
Computer proficiency.
Knowledge and skills in general office procedures.
Strong organizational skills; oral and written communication skills.
Able to project a professional image.
Ability to work Sunday, Monday, Tuesday and Wednesday's 8:00 am to 6:30 pm
Full Time
$29k-38k (estimate)
04/14/2024
06/12/2024
The job skills required for Front Desk include Customer Service, Written Communication, Guest Relations, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk positions, which can be used as a reference in future career path planning. As a Front Desk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk. You can explore the career advancement for a Front Desk below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk job description and responsibilities
Front desk receptionists are expected to be personable, knowledgeable on office-related activities, and familiar with everyone.
01/31/2022: Indianapolis, IN
Front desk receptionists with more experience may have additional responsibilities, such as light bookkeeping and researching potential vendors.
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Front desk receptionists may also be asked to update appointment calendars, validate parking tickets, or perform filing and clerical duties.
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Aspiring front desk receptionists should also have the ability to multitask, manage their time efficiently, and communicate effectively.
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Front desk receptionists typically hold a consistent office schedule and may even be eligible for direct deposit, paid vacations, or health benefits.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk jobs
Front Office Administrator uses skills like Financial Arrangements, Payroll, Scheduling Patients, and Travel Arrangements on their resumes.
01/25/2022: Winston Salem, NC
Learn the Value of Good Presentation.
02/09/2022: Fresno, CA
Allowing employees to experience the service from the other side (that of the customer).
01/24/2022: Fargo, ND
Always meet the expression and unspoken needs of their visitors.
01/19/2022: Sacramento, CA
They have the ability to continuously learn and grow.
02/03/2022: Mobile, AL
Step 3: View the best colleges and universities for Front Desk.