4 Jobs in Holtsville, NY
MSC is Hiring a Customer Service Rep (TF) Near Holtsville, NY
DUTIES And RESPONSIBILITIES
- Respond to customer request for quotes and enter into computer system.
- Review contract requirements requests and consult with QC and Purchasing for special considerations
- Obtain price and delivery information from vendors
- Communicate with customers to resolve problems and issues
- Review pick lists
- Enter quotes
- Enter Request for Quotes (RFQs)
- Review customer confirming purchase orders
- Enter orders and review for accuracy
- Issue Return Merchandise Authorizations (RMAs)
- Follow Quality standards as according to our Quality Manual
- Participate in team meetings as required.
- Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC s vision and unity of purpose.
- Participation in special projects and performs additional duties as required.
- Associate's degree (A. A.) or equivalent; or 2 years sales experience required.
- Fastener industry preferred.
Skills
- PC literate with a good working knowledge of Windows, MS Word and MS Excel
- Handles and assists with difficult situations; Responds promptly and appropriately to requests for service and assistance; Meets commitments.
- Focuses on solving conflict, not blaming; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
- Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.
- Volunteers readily; Seeks increased responsibilities; Takes independent actions and calculated risks.
- Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- While performing the duties of this Job, the associate is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The associate is occasionally required to stand; walk and reach with hands and arms. The associate must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually quiet.
Job Summary
Full Time
Wholesale
$42k-52k (estimate)
06/04/2024
06/26/2024
mscky.com
CYNTHIANA, KY
25 - 50
Private
BENJAMIN NORTHCUTT
$5M - $10M
Wholesale
Related Companies
The job skills required for Customer Service Rep (TF) include Customer Service, Decision Making, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Rep (TF). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Rep (TF). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Rep (TF) positions, which can be used as a reference in future career path planning. As a Customer Service Rep (TF), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep (TF). You can explore the career advancement for a Customer Service Rep (TF) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
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The best CSRs are genuinely excited to help customers.
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Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
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Don’t worry about acquiring expensive gear; focus on the learning first.
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A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
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A strong Customer Service Background and entry level Accounting skills.
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Step 3: View the best colleges and universities for Customer Service Rep.
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