Position Purpose
Drive successful SwimLabs business through excellence on the aquatics side of the business.
Essential Job Duties
Hiring, Training and Developing People
Training of SwimLabs Instructors: Facilitation of entire training program for SwimLabs instructors including the curriculum and practical trainings of the SwimLabs Level 1 and Level 2 programs.

• Must be able to communicate detailed SwimLabs training programs to instructors with various levels of experience
• Maintain the high standard of teaching requirements of SwimLabs Swim School
• Detailed management of training schedules to make sure that training requirements are met

Instructor Review Program: Facilitation of Quarterly and Annual reviews for all instructors.

• Scheduling and management of Quarterly Review process, which includes management of the Peer-to-Peer program
• In collaboration with the SwimLabs Operations Manager, conducting and communicating annual reviews for all instructors
• Must be able to critique employee performance and communicate feedback effectively
• Must be able to identify employee deficiencies and provide supplemental training

Ongoing Education: Development and communication of ongoing education material to instructors.

• Promotes continuing education and development of instructors
• Communication of training provided by Corporate or development of material needed by local staff
• Should have knowledge of current competitive swimming techniques

Poolroom and Equipment Room Management: Management of all poolroom and equipment room operations including ongoing maintenance, cleaning, and chemical usage.

• CPO Certification required
• Maintains pools according to local health department requirements
• Keeps the poolroom clean and operational to high SwimLabs standards
• Manages usage and supply of all chemicals, tools, and equipment
• Manages equipment and keeps all functionality at all times
• Delegates responsibilities to staff and oversees teamwork

Frontline Technical Support: Responsible for all technology involved with lessons.

• Maintenance of computer and camera systems
• Acts as first responder to technical issues
• Works with Corporate IT Specialist to address ongoing maintenance and immediate technical issues

Staff Culture: Development and continuation of positive work environment for all staff that maintains exceptional lesson quality and outstanding customer service.

• Maintaining a safe, secure, and legal work environment
• Developing a teamlike atmosphere that encourages instructors to collaborate and learn from each other
• Implementation of team building activities that lead to employee retention

Work closely with SwimLabs Operations Manager on many business related duties including, but not limited to:

• Recruiting, selecting, and converting prospective applicants into SwimLabs Instructors
• Scheduling training, classes, staff availability, and on-going education

Desired Qualifications

• Strong organizational skills
• Interpersonal skills
• Coached for a minimum of 2 years
• Effective communication skills
• Passionate about swimming
• Background in swimming
• Undergraduate degree preferred

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to SafeSplash SwimLabs Swim School Corporate.