7 Jobs in Hilton Head Island, SC
PCF Insurance Services is Hiring a Client Service Manager Near Hilton Head Island, SC
Hamilton Captive Management (Part of PCF Insurance Services Network) was founded in 2013 on Hilton Head Island, S.C., by Peter J. Strauss, J.D., LL.M. With a focus on providing strategic solutions to high-net worth individuals, families, and business owners we are among the leaders in captive insurance administration. Fully licensed in multiple jurisdictions, both Domestically and Internationally, we provide captive management services in a transparent, cost-effective, and streamlined manner.
Job SummaryThe Customer Service Manager will provide excellent internal and external customer service. Work with clients to collect appropriate information. Assist customers in claims adjudication and routine service.
Duties And Responsibilities
- Manage client accounts including premium collections, assembling all documentation for annual renewals, preparation of annual insurance binders and preparation of specific Tax Forms.
- Fulfill a wide range ofclient requests on an ongoing individual basis including responding to e-mails and requests generated by clients, other CSMs, third party CPAs, first level supervisor and Governing Captive Insurance Commissions of Individual States.
- Attend scheduled internal meetings on a wide variety of topics such as process improvements.
- Work with Manager of Insurance on policy interpretation and application of provisions.
- Bachelor's degree from an accredited university
- Minimum of 5 years client service experience
- Prior insurance experience preferred
- Excel, PowerPoint, and Word Experience required
- Salesforce familiarity a plus
- Competitive and commensurate with experience
- FT
- M-F
- Onsite
- Medical
- Dental
- Vision
- Paid Time Off
- 401K
- Life Insurance
Attention Recruitment Agencies: PCF does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of PCF, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting PCF's Talent Acquisition Department.
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Job Summary
Full Time
Insurance
$82k-106k (estimate)
05/20/2024
06/13/2024
pcfinsuranceservices.com
WOODLAND HILLS, CA
200 - 500
1987
Private
PETER C FOY
$10M - $50M
Insurance
Related Companies
About PCF Insurance Services
PCF is a provider of property and casualty, life, health and workers' compensation insurance products and services for businesses and individuals.
The job skills required for Client Service Manager include Customer Service, Client Service, Salesforce, Innovation, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Service Manager positions, which can be used as a reference in future career path planning. As a Client Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Manager. You can explore the career advancement for a Client Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Manager job description and responsibilities
Client services managers supervise a team of customer service associates to ensure that they provide an exceptional client experience to their customers.
02/12/2022: Kingsport, TN
Client services managers are generally responsible for overseeing the activities of client service staff to ensure the needs of customers are met and their problems resolved.
01/27/2022: Knoxville, TN
Client service managers oversee the hiring, orienting, and training of staff for the department.
03/15/2022: Chicago, IL
Their work description also entails supervising and directing the activities of client service employees to ensure they comply with acceptable standards and achieve set objectives.
03/18/2022: Monterey, CA
An client service manager's responsibilities revolve around securing and reaching sales targets, creating business plans, developing strategies, and building positive relationships with clients.
01/19/2022: Pascagoula, MS
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Manager jobs
The broader and deeper a person's qualifications, the better they are able to develop solutions to complex customer service-related problems.
03/17/2022: Trenton, NJ
Candidates should first apply for an entry-level job that requires customer service, such as working at a retail store or being employed at a call center.
01/21/2022: Washington, DC
Build a strong commitment and resolve to deliver exceptional customer service.
02/15/2022: Grand Forks, ND
Candidates should ensure their resume has all related education, experiences and skills necessary to the client services manager position they are applying for.
02/02/2022: Bangor, ME
Many times skills can be taught, but people must come to the table with certain traits, or no matter how skillful they are, they may still not be effective at delivering an amazing customer service experience.
01/28/2022: Fresno, CA
Step 3: View the best colleges and universities for Client Service Manager.
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