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For many of our guests, staying at Disney's Hilton Head Island Resort is a dream come true. Our Night Auditor / Front Desk Hosts and Hostesses help bring those dreams to life by creating special memories and a home-away-from-home experience for each of our guests every day.
Responsibilities :
The Night Auditor performs the duties of a Front Desk Cashier as well as other specific night audit duties. Front Desk Cashiers are responsible for greeting the guest, completing the guest registration process and communicating hotel services.
This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.
Other duties include balancing and filling night audit reports on the various areas of the hotel (i.e. food & beverage outlets, rooms / front desk, gift shop, etc.
to provide accurate, timely information in accordance with cash handling, credit card processing and accounting policies and procedures.
Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management.
Reports any deviations from policies, procedures, brand standards and regulations to management.
Greet Guests proactively, exhibiting the high level expected of Disney show quality. Complete registration process by inputting and retrieving information from rooms computer system.
Handle cash, foreign currencies, credit card transactions, traveler checks, and discounts; collect other forms of payment.
Balance cash bank. Answer telephone, input message into computer and post room charges and rebates. Hands on use of fax machines, copiers, Federal Express mail machine, and printers.
Will stand in one spot for long periods of time. Assist and problem solve room-related issues for the guest. Involvement with multiple guests and tasks simultaneously.
Luggage assistance. Will work outdoors as needed.
Basic Qualifications :
Preferred Qualifications :
Bilingual preferred
Additional Information :
Our hourly Full-time cast members enjoy a broad and very valuable range of benefits for being part of the Disney family! If you join the team, you can expect to receive :
Required
Preferred
Job Industries
Last updated : 2024-06-04
Full Time
Accommodations
$26k-31k (estimate)
06/06/2024
09/05/2024
hiltonhead.disney.go.com
Hilton Head Island, SC
<25
Accommodations
The job skills required for Night auditor include Accounting, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Night auditor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Night auditor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Night auditor positions, which can be used as a reference in future career path planning. As a Night auditor, it can be promoted into senior positions as a Hotel Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Night auditor. You can explore the career advancement for a Night auditor below and select your interested title to get hiring information.