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CIRCLE BUICK GMC
Highland, IN | Full Time
$38k-48k (estimate)
2 Days Ago
Customer Service Representative
CIRCLE BUICK GMC Highland, IN
$38k-48k (estimate)
Full Time 2 Days Ago
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CIRCLE BUICK GMC is Hiring a Customer Service Representative Near Highland, IN

Appointment Coordinator/ Administrative Assistant: Full Time PositionCOVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily.Essential Duties
  • Answer customer calls, gather cusomter info and enter into cusomter relationship platform
  • Calendar management for sales appointments via management platform
  • Respond quickly to internet and phone inquiries using email, text, scripts and templates per training
  • Provide customers with initial product information and direct them to the appropriate dealership resources
  • Provide clerical support to staff and management
  • Utilize CRM tracking system and follow department procedures
Qualifications
  • Ability to establish rapport quickly
  • Work with the team to achieve the common goal
  • Ability to be trained and coached
  • Strong work ethic wihout absenteeism
Requirements
  • Previous automotive experience preferred
  • Well developed administrative skill set
  • Ability to communicate and listen effectively
  • Computer and smartphone savvy
  • Highest level of honesty and integrity
  • Must be able to work until 5:00pm Weekdays
  • Must able to work 9:00am - 5:00pm rotating Saturdays
Compensation
  • $20.00 per hour
  • Monthly bonus based upon appointment volume, departmental goals, attendance and quarterly review
  • Annual Income $50,000-$75,000
  • Health Insurance, Dental, Vision available
  • 401k employer match program
Looking for an experienced candidate to help drive our department to the next level. Will be working under the Sales Management team to ensure department goals and expectations are met on a month to month basis. Compensation will include hourly pay in addition to performance bonus pay plan. Employment Type: Full Time
Years Experience: 1 - 3 years
Salary: $20 Hourly
Bonus/Commission: Yes

Job Summary

JOB TYPE

Full Time

SALARY

$38k-48k (estimate)

POST DATE

05/25/2024

EXPIRATION DATE

07/24/2024

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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.

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