43 Jobs in Hiawatha, IA
Corda Credit Union is Hiring a Contact Center Representative Near Hiawatha, IA
Job Description
Have you ever wondered who is behind the curtain in the Wizard of Oz making the magic happen?? It could be one of our extremely knowledgeable Contact Center Representatives!!
Due to our growing membership, we are currently seeking full-time Contact Center Representative to join Corda Credit Union. These folks work behind the scenes in our contact center and offer top-notch customer service and assistance to our members via telephone, text, and email communications. Our talented and trusted Contact Center Representatives are the wizards behind the magic. This position is in-person at our contact center in Hiawatha, IA, and will serve our membership located in 22 counties in Iowa.
So, why else might you want to work at Corda Credit Union? Well, we offer:
- Paid time-off, sick time-off, and time-off earned for volunteering in the community
- A competitive salary, plus incentive earnings in addition to the hourly rate
- 90% paid medical benefits package
- Paid parental leave
- Paid time-off on Federal Holidays
- 401(k) with a great employer match (tiered up to 200%)
- On-site workout facilities and locker room
- Employer-paid life insurance
- Advancement and professional development opportunities (we love to help you grow!)
- Tuition reimbursement
- A great corporate culture
Our ideal candidate should have 1-2 years of experience in customer service and/or sales and be an energetic problem solver. We desire someone who is a hard worker, who likes to collaborate, and - above everything else - loves people!
Our mission is to be partners in a successful future with our members and employees by providing caring financial services and community support. Our employees create the lighthearted, caring, family environment that we are known for in our community.
Are we a match? If it sounds like you and Corda Credit Union would be a good fit, please submit your cover letter and resume.
Job Summary
Full Time
$33k-43k (estimate)
06/10/2024
06/23/2024
The following is the career advancement route for Contact Center Representative positions, which can be used as a reference in future career path planning. As a Contact Center Representative, it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Contact Center Representative. You can explore the career advancement for a Contact Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Contact Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Contact Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Contact Center Representative job description and responsibilities
Launch outbound calls as appropriate
03/15/2022: Tacoma, WA
Often deal with customers that are confused or unhappy with the services or products they received from certain businesses.
01/20/2022: Chicago, IL
From enhancing the customer experience to up-selling and cross-selling, call center agents can serve several functions as an extension of customer support or customer service operations.
01/09/2022: Columbus, OH
Proficiently and professionally responded to customer and sales representatives questions pertaining to orders, product availability, backorders, price, products and services, procedures and policy.
01/16/2022: Providence, RI
Should understand situations from a customer's perspective and have a positive attitude toward people, even when dealing with difficult problems.
03/11/2022: Asheville, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Contact Center Representative jobs
Ability to type 30+ WPM
03/26/2022: Middlesex, NJ
Require specialized training to meet the unique demands of the job.
01/30/2022: Boulder, CO
Minimum of one year of customer service experience, call center experience preferred.
03/27/2022: Sioux Falls, SD
High School Diploma or equivalent with 2+ years Call Center experience or Associates Degree with 1+ year Call Center experience.
01/10/2022: Seattle, WA
Requires several soft skills.
04/03/2022: Raleigh, NC
Step 3: View the best colleges and universities for Contact Center Representative.
