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Maryland & Virginia Milk Producers Cooperative Association
Herndon, VA | Full Time
$51k-65k (estimate)
2 Months Ago
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Sky Solutions is Hiring a ServiceNow Business Analyst Near Herndon, VA
Join Sky Solutions, LLC - Pioneering Digital Transformation Excellence!Welcome to Sky Solutions, LLC, a dynamic Digital Transformation Firm nestled in the vibrant heart of the Washington D.C. Metro Area. We specialize in empowering leading organizations in the Financial Services and Healthcare sectors, achieving remarkable business outcomes through cutting-edge Digital Process Automation (DPA) and innovative Low-Code/No-Code Application Development. As a certified Small Disadvantaged Business (SDB) with Minority Owned certifications, diversity and equal opportunity are integral to our mission. Embark on our journey of innovation and transformation, where your skills align seamlessly with our commitment to excellence.
Position Title: ServiceNow Business Analyst
Duration: Longterm
Location: Remote (100%)
Ability to obtain public trust.
Job DescriptionAs the ServiceNow Business Analyst on our team, you will help us solve complex business problems by leading the solutioning of an enterprise ServiceNow implementation at a large Federal Agency. You'll serve as a translator between our customers and technical teams to build documentation and conceptual designs from which ServiceNow solutions are developed. This will require a deep subject matter expertise of ServiceNow, the ability to creatively solution on the fly, and a desire to build trusting relationships with our customers. Throughout this process, you'll work directly with our engineering teams to ensure the solution is technically feasible, identifies areas to reduce implementation efforts, defines detailed stories with acceptance criteria, and works within the context of an agile/scrum development framework. Your recommendations will be creative, yet sound, relying on tools and features from multiple past successes you should have under your belt.
Role And Responsibilities
Position Title: ServiceNow Business Analyst
Duration: Longterm
Location: Remote (100%)
Ability to obtain public trust.
Job DescriptionAs the ServiceNow Business Analyst on our team, you will help us solve complex business problems by leading the solutioning of an enterprise ServiceNow implementation at a large Federal Agency. You'll serve as a translator between our customers and technical teams to build documentation and conceptual designs from which ServiceNow solutions are developed. This will require a deep subject matter expertise of ServiceNow, the ability to creatively solution on the fly, and a desire to build trusting relationships with our customers. Throughout this process, you'll work directly with our engineering teams to ensure the solution is technically feasible, identifies areas to reduce implementation efforts, defines detailed stories with acceptance criteria, and works within the context of an agile/scrum development framework. Your recommendations will be creative, yet sound, relying on tools and features from multiple past successes you should have under your belt.
Role And Responsibilities
- Collect, clarify, analyze, and translate business requirements into documentation and conceptual designs from which ServiceNow solutions are developed.
- Work across an enterprise deployment with complex business process problems and a variety of application needs, including HRSD and ITSM.
- Develop a thorough understanding of requirements and assist the project team in applying industry best practices and detailed knowledge of ServiceNow to help design an optimal solution that supports the business process that meets or exceeds functional requirements.
- Assist the technical team in translating application functionality into application architecture and the production of a business functionality requirements statements, including documenting workflows.
- Write stories, with acceptance criteria and functional testing procedures, in accordance with agile best practice guidelines.
- Lead test plan development and execution, perform functional testing on each story configured, and assist in overall quality management reviews to ensure all business and design requirements are met.
- Develop strong internal relationships with key stakeholders and subject-matter experts across the organization.
- Serve as the thought leader to help define business processes, system usage, behaviour and information requirement needs.
- Decompose business problems quickly and determine the root cause and provide solution alternatives.
- US Citizenship and the ability to obtain and maintain a federal Public Trust
- Bachelor's degree
- FIVE (5) or more years of overall experience in systems requirements, design, testing, deployment and/or production support of applications/systems.
- THREE (3) or more years as subject-matter expertise with business processes, enhancements, operations & maintenance, testing and/or deployment across ServiceNow platform applications.
- Experience in drafting requirements, functional design specifications and test plans for application modifications, enhancements, or customizations.
- Strong knowledge of process improvements, process/flow documentation, business and gap analysis, communications, and change management.
- Experience investigating complex strategic business issues, researching, and identifying creative solutions, and presenting proposed solutions that clearly articulate the cost of customization vs configuration.
- Experience implementing systems using the Agile/Scrum methodology.
- Ability to identify and address client needs, build solid relationships with clients and customers, and communicate with executive clients in an organized and knowledgeable manner.
- Flexible, customer-centric approach to support rapidly changing business needs and new priorities.
- Selected Candidate must be able to work Eastern Standard Hours.
- Experience with ServiceNow platform applications such as HRSD and/or ITSM.
- Experience working and delivering for in Federal Government clients.
- Strong domain expertise in ServiceNow platform applications.
- Experience with public sector clients preferred.
- Experience with Agile or Hybrid-Agile methodology and using the ServiceNow Agile 2.0 module.
- ServiceNow certifications.
Job Summary
JOB TYPE
Full Time
SALARY
$108k-133k (estimate)
POST DATE
05/24/2024
EXPIRATION DATE
06/14/2024
WEBSITE
skysolutions.com
HEADQUARTERS
Chantilly, VA
SIZE
50 - 100
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The job skills required for ServiceNow Business Analyst include Business Requirements, Agile, Test Plans, Process Improvement, etc. Having related job skills and expertise will give you an advantage when applying to be a ServiceNow Business Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by ServiceNow Business Analyst. Select any job title you are interested in and start to search job requirements.
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The following is the career advancement route for ServiceNow Business Analyst positions, which can be used as a reference in future career path planning. As a ServiceNow Business Analyst, it can be promoted into senior positions as a Business Application Delivery Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary ServiceNow Business Analyst. You can explore the career advancement for a ServiceNow Business Analyst below and select your interested title to get hiring information.
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