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Operations Assistant
Atmos Energy Hereford, TX
$43k-54k (estimate)
Full Time | Utilities 7 Days Ago
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Atmos Energy is Hiring an Operations Assistant Near Hereford, TX

THIS JOB DESCRIPTION DOES NOT ATTEMPT TO LIST ALL OF THE DUTIES THAT ARE OR MAY BE PERFORMED IN THIS POSITION
Primary Duties
  • Receives customer service orders taken by Customer Support Center personnel; monitors, controls and reschedules MDT workload as appropriate; reads all system generated reports and makes preparations for next day operations.
  • Generates completing, closing, and canceling service orders.
  • Assists Customer Support Center by setting up premises, services, and accounts and creating meter orders.
  • Dispatches leak and emergency orders to Service Technicians.
  • Researches and resolves meter and out of cycle exceptions and may make customer account adjustments.
  • Monitors, schedules, and processes ITRON meter reading routes, assigns priorities to calls, and schedules orders for appropriate construction and maintenance personnel.
  • Prepares, distributes, and maintains daily line locates.
  • Generates and maintains various logs and reports on a daily, weekly and monthly basis (i.e., leak log, new services, exceptions, soft-close, etc.).
  • Assists in researching and administration of past due notices, and maintains and monitors special accounts prior to delinquent disconnection.
  • Enters monetary and consumption adjustments to customer accounts.
  • Codes, validates, and processes vendor and contractor invoices.
  • Enters, processes, and validates employee time records and payroll reports. May maintain Engineering systems such as ALMS, PPMS, EGFW. Prepares monthly disbursement report and maintains petty cash drawer.
  • May initiate, receive and confirm purchase orders and requisitions.
  • Assists service and construction and maintenance personnel by communicating pertinent data and other information related to various situations.
  • Provides administrative and clerical support to field operations.
  • Performs other related duties as required.
Minimum RequirementsEDUCATIONAL/EXPERIENCE LEVEL:
  • A general educational knowledge normally acquired through a high school diploma or a General Equivalency Diploma (GED) and two years experience in customer service or a closely related field.
COMMUNICATION SKILLS:
Requires the ability to communicate with internal and/or external customers in order to obtain and/or provide basic types of factual information.
NUMERIC SKILLS:
Requires the ability to perform basic addition, subtraction, multiplication and division.
COMPUTER SKILLS:
Requires proficient computer skills for data entry, reporting, reference and/or retrieval tasks.
WORK CONDITIONS:
Works in an office environment. Requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting.
Atmos Energy Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.
Job Family:Administrative Services

Job Summary

JOB TYPE

Full Time

INDUSTRY

Utilities

SALARY

$43k-54k (estimate)

POST DATE

06/08/2024

EXPIRATION DATE

07/06/2024

WEBSITE

atmosenergy.com

HEADQUARTERS

DALLAS, TX

SIZE

3,000 - 7,500

FOUNDED

2001

TYPE

Private

CEO

JOHN KEVIN AKERS

REVENUE

$1B - $3B

INDUSTRY

Utilities

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The job skills required for Operations Assistant include Customer Service, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Assistant. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Operations Assistant positions, which can be used as a reference in future career path planning. As an Operations Assistant, it can be promoted into senior positions as an Administrative Assistant III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Assistant. You can explore the career advancement for an Operations Assistant below and select your interested title to get hiring information.

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If you are interested in becoming an Operations Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Assistant for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Operations Assistant job description and responsibilities

An Operations Assistant performs administrative, reconciliation and customer service duties.

01/17/2022: Binghamton, NY

An operations assistant may also be called upon to perform some secretarial work on occasion.

03/15/2022: Duluth, MN

Being a operations assistant monitors the productivity and budgetary performance of the operations department.

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Operations assistant oversee operations while performing various supportive tasks of an organization.

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Operations assistant may also help train employees and perform some bookkeeping duties.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Operations Assistant jobs

A career as an operations assistant typically revolves around assisting the operations manager or director.

02/10/2022: Charleston, WV

Assistant operations managers oversee daily activities.

01/09/2022: Fargo, ND

Operations Assistant need to be detail-focused and highly organised.

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Communicate clearly with customers.

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Have an office operations growth mindset.

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Step 3: View the best colleges and universities for Operations Assistant.

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