JOB DESCRIPTION

Job Title : Lead / Sr. Logistics Coordinator Hayward, CA

Department : Logistics

Reports to : Manager or Director

Position Status : Part-Time, Non-exempt (30 hours per week)

Start Date : Open

Working Days : 5 days a week onsite, M-F

Job Summary :

The logistics coordinator is responsible for maintaining safe, reliable, and efficient deliveries of boxed fresh and frozen seafood to our customers in the San Franciso Bay Area and Sacramento area.

The coordinator will oversee a team of class C delivery drivers, a fleet of box trucks and cargo vans, and work with business and logistics systems to process requests and view operations.

This is a high-profile role that supports our growing presence in Northern California.

Primary Position Duties & Responsibilities :

Oversee a team of up to 6-10 class C (non-CDL) delivery drivers

oHire and train drivers

oCompose and manage driver schedules; audit and approve timecards; review and approve paid time-off requests (PTO) for sick and vacation time

oCoach, mentor and discipline drivers on SMS performance expectations and good driving habits; communicate frequently with drivers during regular per-shift driver meetings and while drivers are enroute as necessary;

maintain a great working environment and recognize drivers for good work

oAddress driver safety behaviors and incidents; utilize fleet in-cab cameras to review footage; reward, coach or discipline drivers for safety infractions as directed by logistics management

oComply with and enforce California law on driver meal breaks and paid rest periods

oTerminate drivers in certain circumstances under direction from logistics management and Human Resources

Manage a fleet of refrigerated delivery box trucks and cargo vans

oEnsure vehicle and reefer units are roadworthy and maintained properly

oEnsure trucks are kept clean inside the truck box, in the cab, and on truck exteriors

oFollow FSMA (Food Safety Modernization Act) procedures to ensure trucks are clean, free of damage and pre-cooled prior to loading

oEnsure drivers fuel their trucks at fuel card stations or retail stations, as directed by logistics management

oEnsure drivers complete their daily pre-trip and post-trip DVIR’s in driver phones, and that drivers provide visibility to truck items that require maintenance or repair;

coordinate with vehicle leasing companies for any needed repairs; and acquire substitute or rental trucks to service routes while leased trucks are repaired

Maintain safe, reliable, and efficient delivery operations

oOversee unloading of transfer truck in the morning and crossdock or orders from transfer truck to delivery trucks and vans

oEnsure drivers have the tools and equipment to perform their job successfully including uniforms, in-cab phone mounts, dollies / hand trucks and other equipment as well as correct paperwork such as invoices to confirm customer receipt

oConsolidate or rearrange routes if necessary due to driver callouts

oDrive a van or small box truck from time-to-time to deliver packages due to drivers reporting sickness, vacation, or unplanned staffing shortages

oManage will calls or customer pick-ups at our facility

oEnsure product returns are placed safely into cooler or freezer; credit customer for returned product if authorized by SMS management

oArrange and load periodic transfers of returned product, stacked pallets, and other material back to our Rancho Dominguez, CA location

Utilize and maintain business and logistics systems

oUtilize business and routing systems to adjust daily routes and sequence customer deliveries to ensure efficient routes that meet customer delivery windows

oDispatch route sequences to driver phones

oCapture customer delivery information by recording it in our routing system, including locations, parking, access / egress, dock availability, noise restrictions, key drops, frequent requests and other items

oIncorporate knowledge of holidays, special events, major traffic accidents and weather into running a reliable operation

oInstall and order replacement telematics equipment including fleet tracking and temperature monitoring devices and in-cab video cameras

• Maintain clean and well-functioning office, warehouse, dock and yard areas
• Maintain good communication with customers and internal departments

oEstablish positive relationships with customers through good communication and service; address customer concerns when they arise

oMaintain good communication and responsiveness with SMS sales account executives and other SMS team members within and outside of Logistics

oReport competitive intelligence involving customers or other food companies delivering fresh and frozen seafood in our service area

Safety and operations performance

oTrack and improve metrics for safety, costs, overtime, turnover, on-time delivery and crossdock efficiency

oIdentify and implement opportunities to improve logistics processes and workflows

Travel to SMS headquarters in Rancho Dominguez, CA at least once annually for training and to build relationships with other logistics team members

Desired Background / Requirements :

• 3-5 years commercial driving, delivery or warehouse / distribution experience
• 2 years managing or supervising drivers or other front-line logistics employees
• Excellent geographic knowledge of the San Francisco Bay Area and Sacramento area
• Very reliable with strong sense of ownership and responsibility
• Experience in food, perishables or refrigerated logistics or delivery
• Experience using Microsoft Office or equivalent business software
• Experience using fleet routing and truck tracking and video safety tools
• Hold an associate or bachelor’s degree or working towards similar education
• Ability to lift and move objects up to 50 lbs. with or without material handling equipment or help from other persons

Last updated : 2024-05-17