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Description
Position - FT swing shift- Wednesday – Sunday, varying hours – 4pm – 12:30am & 8pm – 4:30am.
The purpose of this position is to provide call center customer service and technical support to all customers and co-workers in a manner that exhibits courtesy, professionalism and competence.
Position Responsibilities
Reporting to the Manager of Customer Service, the Customer Support Representative (CSR) is responsible for receiving and logging incoming calls within our data reporting system, troubleshooting minor gaming network issues and escalation of major issues in accordance with departmental procedures.
Specific Accountabilities
Requirements
Required Knowledge, Skills & Abilities
Education and Experience
Full Time
$29k-37k (estimate)
03/25/2022
07/24/2024
aries.net
Tempe, AZ
50 - 100
The job skills required for Customer Service Representative include Customer Service, Call Center, CSR, Customer Support, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.