29 Jobs in Greer, SC
AccruePartners is Hiring an IT Support Analyst (Field Tech) Near Greer, SC
- Premier MSP in the Carolinas seeking experienced Support Technician
- Professional support in a casual work environment
- Enjoyable and dynamic setting to enhance your skills and progress further.
- Emphasizes standardization, proactivity, and risk management to allow staff to prioritize exceptional client experiences over firefighting
- Health, dental, vision, and PTO benefits.
- Company-provided laptop, cell phone, and access to company vehicles
- Fully stocked kitchen with your favorite snacks
- Enjoyable work environment and culture
- Serve as the initial contact point for customers via helpdesk, covering phone, email, or ticket channels.
- Ensure clients receive a friendly, prompt, and helpful experience.
- Perform on-site hardware maintenance and support.
- Drive to client locations to deliver equipment and troubleshoot issues, fostering client relationships.
- Utilize our ticketing system (FIFO, SLA based) to address and resolve helpdesk tickets and service requests.
- Manage and document all work using our ticketing system.
- Maintain thorough client documentation.
- Split tickets containing multiple issues into individual tickets for better tracking and resolution.
- Advanced expertise in structured cabling, emphasizing tidy cable management.
- Advanced proficiency in installing and maintaining networking and VoIP equipment.
- Intermediate knowledge and experience with the Microsoft 365 Platform.
- Advanced skill in clean workstation installations, ensuring tidy cable management for end-user devices.
- Knowledgeable in IT applications, software, and hardware.
- Capable of simplifying IT concepts for clients through verbal and written communication.
- Adaptable to the fast-paced IT environment.
- Committed to delivering exceptional client experiences.
Job Summary
Full Time
Business Services
$48k-60k (estimate)
06/04/2024
06/28/2024
AccruePartners.com
CHARLOTTE, NC
25 - 50
2002
Private
PATTY COMER
$10M - $50M
Business Services
Related Companies
About AccruePartners
AccruePartners is a provider of staffing and recruitment services IT, finance, engineering and marketing sectors.
The job skills required for IT Support Analyst (Field Tech) include Installation, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Analyst (Field Tech). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Analyst (Field Tech). Select any job title you are interested in and start to search job requirements.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Support Analyst job description and responsibilities
The IT support analyst will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention.
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IT support analyst often communicate directly with consumers.
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This position provides analysis and problem-solving, technical assistance and support coordination to staff for computer hardware, software, networking, and applications systems.
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IT support analyst perform analysis of root causes.
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troubleshooting hardware and software issues.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Analyst jobs
A IT support analyst should be able to work calmly when under pressure.
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A IT support analyst should provide enterprise-level support to customers.
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Name variables and functions using clear and relevant names.
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Re-use common functions to save time.
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Set a time limit to complete a task.
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Step 3: View the best colleges and universities for IT Support Analyst.
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