1 Job in Greenwood, CO
Metasys Technologies is Hiring a Desktop support Near Greenwood, CO
Overall Purpose : Tier 2 / 3 helpdesk support for field technicians using wireless connections with Windows laptops, Apple iPhones & iPads, and peripherals including printers and docking stations
Roles & Responsibilities : 1) Remote support of Windows XP, Windows 7, Windows 8, iOS
2) Support for PC hardware, Apple iPads and iPhones and other emerging technologies as identified
3) Resolution of blue screen errors and security issues
4) Support for / with MobileIron or comparable Enterprise Mobile Device Management tools
5) Support of wireless connectivity including dropped calls, modems and VPN
6) Support for Exchange Active Sync (EAS)
7) Printer support
8) RSA token support.
Must Have
IT Support
Blackberry Exchange Server - BES
and 5 years
Communication Skills - both oral and written
Desktop configuration
and 3 years
High School diploma or equivalent experience
Microsoft Operating System
and 3 years
Mobile device management
and 3 years
Operating system installations
and 3 years
Professional demeanor and appearance
Self-starter
Teamwork
Tier 2-3 technical support of Windows devices and software
and 5 years
Tier II support of hardware - software installs
and 2 years
Troubleshooting with Microsoft System Center Configuration Manager - SCCM
and 3 years
Additional Site (1)
No Value)
Additional Site (2)
No Value)
Project Name
TD-GTO-RTFS
Top 5 Skills / Additional Job Posting Description Details *
Onsite position in Englewood, Co only
TOP SKILLS THAT ARE MOST IMPORTANT :
o Windows 10 Imaging / Deployment / Troubleshooting
o Advanced IP Networking Troubleshooting Skills; LAN / WAN, understanding of VLANs, Network troubleshooting
o Field service experience including support of Payment Kiosks, Video-over-Ethernet technology, Printers, Monitors, Electronic Payment Technology,
o Customer service Skills
o Time management Skills / Needs to be able to work independently and in a team environment
This is a Field Support position with daily driving to various Client Retail locations using the Candidates personal vehicle with IRS mileage reimbursement rates.
Local candidates only not a remote or virtual position
Personal vehicle use with IRS mileage reimbursement rates
Client MVR check REQUIRED
Flexible work hours, possible OT
Physical Requirements
Climbing ladders (12-ft)
Lifting up to 50 lbs
JOB DESCRIPTION :
Responsible for incident management and technical support of Company-Owned and Authorized Reseller Stores).
Technical Support activities include but are not limited to :
o desktop, printer, in-store VoIP, wired / wireless / data network, point of sale,
o specialty computing devices and related hardware
o Signature Capture devices, Receipt Printers, Scanners
o Self-Service Payment Kiosks
o Video Presentation Monitors from 52 to 95 and associated network devices
o Security Systems (Cameras and Security Desktop PC)
o Tier 2 support for Networking Devices including but not limited to
o Routers and switches
o Wireless Access Points
o Wireless Networks
NETWORKING SKILLS :
o Experience in LAN / WAN topology, including wired and wireless networks
o Understanding of and experience with use of network troubleshooting techniques (DOS commands, network software application, etc.
o Advanced Troubleshooting of network cabling topology utilizing DOS commands
Citizen or U.S
National?
Is this posting for a Pre-Identified Candidate?
NPW Merger Information
No Value)
NPW Merger Company
No Value)
Metasys Technologies is an equal opportunity employer
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.
Last updated : 2024-05-29
Job Summary
Full Time
IT Outsourcing & Consulting
$53k-66k (estimate)
05/05/2024
08/26/2024
metasysinc.com
DULUTH, GA
200 - 500
2000
SANDEEP GAUBA
$50M - $200M
IT Outsourcing & Consulting
Related Companies
About Metasys Technologies
At Metasys Technologies, we help our customers think attract, engage and retain top talent. We offer a number of services to help organizations position themselves for the future of work. These services include: (1) Payrolling, (2) Contract Staffing, (3) Executive Search, (4) Managed Service Programs and (5) Advisory Services to round out your procurement and talent strategy. Today, we work with over 50 leading global organizations to drive impact for their HR and procurement teams. We pride ourselves on value creation, thought leadership and exceptional service.
The job skills required for Desktop support include Troubleshooting, Customer Service, IT Support, Technical Support, Operating System, Networking, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop support positions, which can be used as a reference in future career path planning. As a Desktop support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop support. You can explore the career advancement for a Desktop support below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support job description and responsibilities
Desktop support usually works on a break-fix model where support services are rendered as and when needed.
01/31/2022: Norfolk, VA
With desktop support, technicians access the affected machine directly, working through a virtual chat or telephone line to coordinate with the end-user.
03/04/2022: Bangor, ME
They often deal with clients who are having trouble with their systems, which can frustrate customers.
03/20/2022: Houston, TX
Responsibility includes installing and maintaining hardware and computer peripherals.
02/26/2022: Cedar Rapids, IA
Installing and upgrading operating systems and computer software.
03/30/2022: Atlanta, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support jobs
Validate & approve VPN access for all remote users.
02/06/2022: Bloomington, IN
Resolve hardware and network connectivity issues timely and accurately.
01/25/2022: Springfield, OH
Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors.
03/01/2022: Pittsburgh, PA
Monitor day to day computer performance.
03/05/2022: Bismarck, ND
Understand the customer’s grasp of technology.
02/06/2022: Jacksonville, FL
Step 3: View the best colleges and universities for Desktop Support.
Similar Jobs
Popular Articles
