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A3 Solutions
Green River, WY | Full Time
$47k-59k (estimate)
3 Days Ago
A3 staffing solutions
Green River, WY | Full Time
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Desktop support
A3 Solutions Green River, WY
$47k-59k (estimate)
Full Time | IT Outsourcing & Consulting 3 Days Ago
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A3 Solutions is Hiring a Desktop support Near Green River, WY

Desktop Support Technician

  • Support of Windows OS / Microsoft Office Suite in an enterprise environment with direct interactions with the end user.
  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
  • Desktop and Network Support
  • Assist Corporate Desk Side Support technicians with large IMAC’s.
  • Documents, maintains, upgrades or replaces hardware and software systems.
  • Supports and maintains user account information including rights, security and systems groups.
  • Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
  • Determines and recommends which products or services best fit the customers' needs.
  • Imaging and image recovery
  • Experience doing break / fix repairs on desktops, laptops
  • Install / Re-install various software packages and updates
  • WiFi and VPN connections; Support of wireless devices
  • GREAT Customer Service skills
  • Last updated : 2024-05-24

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$47k-59k (estimate)

POST DATE

05/26/2024

EXPIRATION DATE

08/24/2024

WEBSITE

a3solutions.com

HEADQUARTERS

SAN FRANCISCO, CA

SIZE

500 - 1,000

FOUNDED

2016

TYPE

Private

CEO

BISMARCK LEPE

REVENUE

$10M - $50M

INDUSTRY

IT Outsourcing & Consulting

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About A3 Solutions

A3 Solutions is an online accounting platform that offers budgeting, forecasting, financial consolidations and reporting solutions.

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The job skills required for Desktop support include Customer Service, Microsoft Office, Desktop Support, VPN, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop support. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Desktop support positions, which can be used as a reference in future career path planning. As a Desktop support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop support. You can explore the career advancement for a Desktop support below and select your interested title to get hiring information.

If you are interested in becoming a Desktop Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Desktop Support job description and responsibilities

Desktop support usually works on a break-fix model where support services are rendered as and when needed.

01/31/2022: Norfolk, VA

With desktop support, technicians access the affected machine directly, working through a virtual chat or telephone line to coordinate with the end-user.

03/04/2022: Bangor, ME

They often deal with clients who are having trouble with their systems, which can frustrate customers.

03/20/2022: Houston, TX

Responsibility includes installing and maintaining hardware and computer peripherals.

02/26/2022: Cedar Rapids, IA

Installing and upgrading operating systems and computer software.

03/30/2022: Atlanta, GA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Desktop Support jobs

Validate & approve VPN access for all remote users.

02/06/2022: Bloomington, IN

Resolve hardware and network connectivity issues timely and accurately.

01/25/2022: Springfield, OH

Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors.

03/01/2022: Pittsburgh, PA

Monitor day to day computer performance.

03/05/2022: Bismarck, ND

Understand the customer’s grasp of technology.

02/06/2022: Jacksonville, FL

Step 3: View the best colleges and universities for Desktop Support.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College