Urology office looking for qualified front office staff to join our busy, fast-paced clinic. This is a chart prep / insurance verification & scheduler position.

Schedule : Full time, Monday through Friday

Essential Duties and Responsibilities (assisting in each area listed as needed) :

Chart Prep :

• Verification of insurance eligibility
• Verifying copay, deductible, co-insurance amounts for office visits and office procedures
• Obtain insurance referrals
• Reviewing chart notes and obtaining test(s) ordered for upcoming appointments
• Preparing and sending out recall letters

Insurance Verification :

• Confirm insurance coverage and benefits
• Updating and correcting insurance changes
• Verifying patient's co-pays, deductible and co-insurance for appointment type
• Requesting authorizations & referrals as needed for appointment type
• Knowledge of insurance company requirements as they relate to authorization

Scheduler / Phone specialist - Assisting current staff with :

• Gather new patient info and schedule new patient appointments
• Schedule established patient appointments and office procedures
• Take patient messages as needed for physicians & other staff
• Create messages in the EMR for physicians & other staff
• Assist incoming callers as needed

Knowledge and Skills :

• Knowledge of front office procedure
• Knowledge of chart prep procedure
• Knowledge of insurance company's policy and procedure
• Knowledge of governmental, legal and regulatory provisions related to HIPPA
• Knowledge of diagnostic testing procedures
• Knowledge of CPT, ICD-10, HCPS coding
• Knowledge of basic mathematics
• Knowledge of basic EMR system
• Knowledge of medical terminology
• Phone etiquette

Education and Experience :

• 0-1 Years of medical office experience preferred
• Willing to train the right candidate

We offer a competitive salary and a comprehensive benefit package including health / dental / vision and life insurance, 401K, and a caring work environment. We are an E.O.E.

Last updated : 2024-05-24