ABOUT US

Dawn Ranch is a natural preserve and boutique hotel destination nestled riverside at the edge of Guerneville in Sonoma’s wine-rich Russian River Valley. The cottage-style hotel and event venue offer an authentic, historic, and unique Sonoma wine country escape among 22 acres of ancient giant redwoods, native meadows, and vintage apple trees. The hotel also features unique wellness experiences including a premium spa which offers outdoor baths, massages, and body treatments. Other activities include yoga, meditation, and perfume-making. Dawn Ranch’s food program balances elevated cuisine with casual excellence, from fine dining at the Lodge overseen by Chef Fernando Trocca to picnics overlooking the roiling Pacific Ocean. Local ingredients from the fertile valley make our varied cuisine an emerging staple of Northern California fare. Dawn Ranch is the perfect destination to co-create luxury and inspiration in Sonoma.

This role is seasonal.

ABOUT THE ROLE

We are looking for Banquet Support Team Members! As the Banquet Support Team, you will play a vital role in the set-up, execution, and clean-up of banquets and special events. The position requires a high level of customer service and the ability to work in a fast-paced, team-oriented environment. As part of the Banquet Support Team, you will work directly with the Events Manager and Events Captain.

ESSENTIAL DUTIES

• Assisting team with the set-up and teardown of tables, chairs, linens, meeting rooms, and events spaces – both indoor and outdoor.
• Stripping the room of all its furniture and resetting the room per the specifications outlines by the Banquet Event Order.
• Handling all banquet equipment with care, properly transporting equipment as needed.
• Maintaining the cleanliness during the event space; including washing dishes and actively picking up and taking out garbage.
• Must be able to work in various weather conditions.
• Ability to stand, kneel, walk, bend, lift, carry large equipment, hold, and carry large trays, crawl, and be on your feet for long periods of time.
• Be able to lift up to 50 lbs.

SPECIFIC REQUIREMENTS

• Participates as a team member with banquet servers, banquet bartenders, banquet captains, and any pertinent company employees in producing a smoothly and efficiently run operation that meets the highest standards of guest service.
• Able to effectively communicate with team members and management in English.
• Maintain a positive attitude towards customers/guests and team members.
• Provide exceptional customer service to guests at any time and ensure that all guest requests are addressed promptly.
• Ensure compliance with all food safety and sanitation standards.
• Perform other duties as assigned by Events Manager or Banquet Captain.

QUALFICATIONS

• Minimum of 1 year of experience in a similar role, preferably in a hospitality or catering environment preferred.
• Excellent communication and customer service skills.
• Must be able to stand for extended periods of time and lift to 50 pounds.
• Flexible schedule including nights, weekends, and holidays.
• Attention to detail and ability to multi-task in a fast-paced environment.

The Company is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Company is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Company are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Company will not tolerate discrimination or harassment based on any of these characteristics and encourages applicants of all ages.