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Activus Connect
Fort Worth, TX | Temporary | Full Time
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Remote Customer Service Agent
Activus Connect Fort Worth, TX
$39k-49k (estimate)
Temporary | Full Time Just Posted
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Activus Connect is Hiring a Remote Remote Customer Service Agent

Position: Temporary Remote Customer Service Agent

Pay Rate: $17 per hour (including paid training)

Job Description: Activus Connect is seeking empathetic, compassionate, and resilient individuals to join our team as Temporary Remote Customer Service Agents for disaster relief resources. This role involves answering calls and providing vital information to those affected by disasters. Your primary responsibility will be to offer support, resources, and guidance to individuals in need.

Key Responsibilities:

  • Answer incoming calls from individuals seeking disaster relief resources.
  • Provide accurate information and compassionate support to callers.
  • Handle difficult situations with empathy and professionalism.
  • Document call details and follow-up actions accurately.

Qualifications:

  • Prior call center experience and/or work-from-home experience preferred.
  • Exceptional empathy and compassion for individuals in distress.
  • Ability to handle challenging situations with composure.
  • Excellent communication and active listening skills.
  • Reliable and high-speed internet connection.

Requirements:

  • Must provide your own dual monitors and headset; we will provide the computer.
  • Extremely flexible with shifts and training start dates.
  • Willing to undergo an extensive background check to be approved for the program.

Important Information:

  • This opportunity is not guaranteed; it is a potential opportunity for Activus Connect to work with FEMA to provide disaster relief.
  • The role requires a high level of commitment and flexibility due to the nature of disaster relief efforts.

Application Process: If you are interested in this meaningful opportunity to make a difference, please submit your application, including your resume and a cover letter highlighting your relevant experience and skills.

Activus Connect is an equal opportunity employer and welcomes applicants from all backgrounds to apply.

Join us in making a positive impact during times of crisis. Apply today to be part of our dedicated team!

Job Types: Full-time, Temporary

Pay: $17.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance
  • Work from home

Experience level:

  • 1 year

Shift:

  • 8 hour shift

Work setting:

  • Call center
  • Remote

Work Location: Remote

Job Summary

JOB TYPE

Temporary | Full Time

SALARY

$39k-49k (estimate)

POST DATE

06/10/2024

EXPIRATION DATE

10/06/2024

The job skills required for Remote Customer Service Agent include Customer Service, Call Center, Commitment, Flexibility, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a Remote Customer Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Remote Customer Service Agent. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Remote Customer Service Agent positions, which can be used as a reference in future career path planning. As a Remote Customer Service Agent, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Remote Customer Service Agent. You can explore the career advancement for a Remote Customer Service Agent below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Agent job description and responsibilities

A Customer Service Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.

02/02/2022: Lancaster, PA

Customer Service Agent are the front-line support within organizations that sell products and services to consumers and businesses.

01/18/2022: Florence, SC

The duties and responsibilities of the customer service agent hover around building and sustaining strong and profitable business relationship with customers and potential customers.

12/23/2021: Madison, WI

Sometimes, customer service agents get calls that are easy to manage, such as a customer who simply wants to change account details, while other calls may be more challenging.

12/18/2021: Alexandria, LA

Some customer service agent jobs are sales based, meaning the agents are responsible for selling products and services or ensuring that customers continue to purchase products.

01/19/2022: Gary, IN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Agent jobs

Although the Bureau of Labor Statistics notes that most employers don’t require a college degree for customer service agents, the majority do prefer that candidates have at least a high school diploma or GED.

01/11/2022: Evansville, IN

With customer service, customer support and customer experience, required.

01/09/2022: Youngstown, OH

When hiring for a customer service agent, communication skills are one of the first things that are looked at by the organization.

01/17/2022: Providence, RI

Agents must be trained and mentored to develop a positive approach towards handling customer queries.

01/25/2022: Newark, NJ

A customer service representative must be a good listener.

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Step 3: View the best colleges and universities for Customer Service Agent.

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