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HVAC Service Manager
$63k-83k (estimate)
Full Time 9 Months Ago
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Panther Heating & Cooling, Inc. is Hiring a HVAC Service Manager Near Fort Mill, SC

Job Description: Service Manager
Job Title: Service Manager
Work Hours: 7:30-5:00pm, Monday-Friday, some weeknights/weekends
Reports to: Director of Production
Required Qualifications:
- High School Diploma
- Valid driver’s license
- Computer skills
- Ability to multi-task
- Organizational skills
- Customer service skills
- Three years related experience and/or training in customer service, management in a service industry or equivalent combination of education and experience
- Knowledge of the HVAC industry is recommended, but not required
Duties:
- Responsible for the profitability of the service department
- Responsible for making sure all service technicians are properly trained
- Review all service invoices daily to verify accurate billing, necessary parts have been ordered and return trips are scheduled
- Make sure that service technician’s invoices are detailed in a thorough manner so the customer understands the service(s) rendered and that the problem was taken care of
- Perform QuickBooks sync
- Order parts as needed and have dispatcher schedule timely repairs.
-Review all warranty invoices, making sure that all valid warranty issues are being addressed to the vendor, parts, misc. field materials and labor
- Oversee the service schedule to ensure efficiency and provide support to administrative staff
- Technician profitability reporting
- Help service technicians in the field when appropriate
- Make sure that all service vehicles are clean, stocked and running properly
- Monthly vehicle and tool inspections
- Maintenance of service inventory stock
- Customer service
- Quote large repair jobs and obtain approval from customers
- Assist with performance reviews
- Refrigerant tracking
- Assist with collections
- Maintain and approve on call schedule
- Technical analysis for customer questions/phone calls
- Other duties as assigned
Benefits:
- Progressive PTO accrual
- Unique health benefit
- IRA with employer match
- Eight paid holidays

Job Summary

JOB TYPE

Full Time

SALARY

$63k-83k (estimate)

POST DATE

09/21/2023

EXPIRATION DATE

06/21/2024

Show more

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The job skills required for HVAC Service Manager include HVAC, etc. Having related job skills and expertise will give you an advantage when applying to be a HVAC Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by HVAC Service Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for HVAC Service Manager positions, which can be used as a reference in future career path planning. As a HVAC Service Manager, it can be promoted into senior positions as a Stationary Engineer Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary HVAC Service Manager. You can explore the career advancement for a HVAC Service Manager below and select your interested title to get hiring information.

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