2 Jobs in Fort Atkinson, WI
OPPORTUNITIES, INC. is Hiring a Customer Service Near Fort Atkinson, WI
RESPONSIBILITIES:
- Focus on specific Customer Care responsibilities
- Order entry, returns, and customer inquiries
- Process domestic and international orders received via email, phone, web, fax, mail, and EDI
- Address customer inquiries such as: address verification, back orders, missing information, price increases, product substitutions, ship dates, shipping charges, special order information, and tax-exempt status
- Interpret, follow, and update customer account notes, routing guides, price guidelines and special-order handling instructions
- Resolve order issues regarding shortages, damages, defective products, and lost packages
- Complete and file carrier claim forms for lost or damaged items
- Correct billing errors by initiating credit/rebills to the customer's account
- Coordinate product returns
- Provide efficient, expedient, and accurate customer service support to our Amazon accounts
- Collaborate with Category Managers and/or Buyers about product issues discovered through frequent customer complaints
REQUIREMENTS:
- Must have excellent customer care skills
- Must have excellent communication skills, both written & verbal
- Must be able to accurately type 30-35 WPM
- Ability to use various software programs
- Must be detail-oriented and organized
- Must be able to work professionally with people in a team atmosphere and on an individual basis
- Must have good listening and problem-solving skills
- Must be able to work in a fast-paced environment
- Must be able to read and write in English
Job Summary
Full Time
Ancillary Healthcare
$37k-47k (estimate)
05/26/2024
07/25/2024
oppinc.com
FORT ATKINSON, WI
200 - 500
1966
BARBARA LE DUC
$10M - $50M
Ancillary Healthcare
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About OPPORTUNITIES, INC.
Opportunities, Inc. is a Community Rehabilitation Program based in Fort Atkinson, Wisconsin, with additional locations in Watertown, Madison and Oconomowoc. For over 50 years the agency has continued to expand its comprehensive vocational training and employment services, social integration, academic programs, and supportive home care for individuals with barriers, to include those with disabilities, limited work experience, AODA issues, language challenges, economic disadvantages, employment dislocation, re-entry and veterans. Opportunities, Inc. is also a leader in social enterprise; through ...
co-manufacturing, staffing and custom design and print services it offers a quality driven service for its business partners while promoting positive advances for the community. MISSION: Provide services for individuals for the purpose of maximizing their success and enhancing their abilities to be independent, contributing members of the community.
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The job skills required for Customer Service include Problem Solving, Communication Skills, Billing, Customer Care, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service positions, which can be used as a reference in future career path planning. As a Customer Service, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service. You can explore the career advancement for a Customer Service below and select your interested title to get hiring information.
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